Refused to let our group pick up the day before as advertised because they were short staffed. Fine, we come back the following morning and had to wait two hours because they were yet again “short staffed” The boards were not already assembled. The bindings were loose. The people working here had no idea what they were doing. We had to tell them how to set up the board correctly. I would give zero stars if I could.
MM
Meh_Austin
Dec 30, 2025
1.0
Skis were fine, staff were iffy. Paid in advance and had a reservation, but still had to wait an hour, THEN was put in line with the walk ins.
PS
Pemba Sherpa
Dec 23, 2025
1.0
Do not go here! Inwould rent is from elese where next time!
Not well staffed! How can you open a rental with handful of staffs. We have been waiting for an hour and half to fill out the information, filled out the forms and we have been now waiting for 45 minutes..terrible
KO
Karen Otte
Mar 6, 2025
1.0
Love Northstar. Will NEVER use the ski rental shop in the village again. So disappointed. I've been going to Northstar since the 70s. We go every year. A couple of weeks ago, I rented skis from the village. Big mistake! I took a fall and tumbled THREE times down the hill. Each time with my skis getting caught on the hill as I fell...My skis did not release!! My knee twisted badly. My MRI is volumes! I have a torn ACL, torn meniscus (in two places) that may be unsavable, 4 small bone fractures and other strained ligaments in my knee. I feel lucky that this is all that happened given that my skis did not pop of as they should have! I called the ski rental place and left a message asking for a callback. I got nothing. I am posting this in hopes that this does not happen to anyone else. Make sure that they set your bindings correctly (there is a number called the DIN)!! Northstar, please train your people on this!
Frequently Asked Questions About Northstar Sports - Village Rental
What services does Northstar Sports - Village Rental offer?
Northstar Sports - Village Rental provides ski and snowboard rentals with the option to book in advance and save up to 20%. You can order online and pick up your gear slopeside.
How can I book ski rentals at Northstar Sports - Village Rental?
You can book your ski rentals online at https://www.epicmountainrentals.com/ to save up to 20% and pick up your equipment slopeside.
What are the opening hours of Northstar Sports - Village Rental?
Currently, Northstar Sports - Village Rental is listed as closed every day of the week, so please check online or contact them for updated hours.
How can I contact Northstar Sports - Village Rental for inquiries?
You can reach Northstar Sports - Village Rental by phone at +1 530-562-3677 or via email at 834VillageRentals@vailresorts.com.
Where is Northstar Sports - Village Rental located?
It is located at 2001 Northstar Drive, Suite 2001, Truckee, CA 96161, United States.
What nearby accommodations are available around Northstar Sports - Village Rental?
Nearby accommodations include The Residence at Northstar, Northstar Club, Vacasa Rentals: Northstar Prime Ski-In Ski-Out or Bike-In Bike-Out Condo, One Village Place Residences, Catamount Condo At Northstar, and Welk Resorts Lake Tahoe - One Village Place.
Are there other ski and snowboard shops near Northstar Sports - Village Rental?
Yes, Northstar - Mountain Retail is another ski and snowboard shop nearby for additional gear and apparel.
What dining options are available near Northstar Sports - Village Rental?
Nearby dining options include Tavern 6330, Inclined Burgers and Brew, Zephyr Lodge, Bourbon Pub Northstar, Chocolate Bar, Los Arcos Mexican Grill, and Dorinda's Chocolates for treats.
Where can I find medical services near Northstar Sports - Village Rental?
The Northstar Medical Clinic is easily accessible nearby for emergency and general medical services.
What sporting goods and outdoor gear stores are close to Northstar Sports - Village Rental?
In addition to Northstar Sports - Village Rental, you can visit Rentskis.com Gold, Oakley, Patagonia, The North Face, and Lululemon Athletica for sporting goods, outdoor gear, and sportswear.