Northstar Performance Demo

Reviews

• AA

  Andrea

  Aug 17, 2025
  1.0
  Less Than Zero Stars!! I walked in to purchase a bike helmet. Not sure who was working there, 3 young people all staring at their phones. I started trying on helmets without anyone asking me if I needed assistance. I moved towards the sales counter and stood there for minutes with zero recognition of my presence. FINALLY! Someone (incredibly rude with a chip of an attitude) asks, “Do you need something??” I responded that, yes, I want to purchase a helmet….. she sighs heavily and asks what do you want? I respond with, well I’m not sure, nothing is priced and I’d like some information. She responds that she doesn’t know anything, goes to the back brings out a Fox and a Bell helmet and asks, “which one do you want?” HORRIBLE HORRIBLE HORRIBLE!!! ZERO customer service, rude rude rude! So regret not driving out of Northstar to purchase a $250 helmet from an establishment who cares about their business!!
• EC

  ellen c

  Sep 7, 2024
  5.0
  Fun Summer Mountain Biking Lessons with Awesome Coaches John & Eric - Great for Families! Northstar Performance Demo is an awesome bike shop! They have top quality mountain bikes, and their skilled technicians examined and adjusted each bike per rider. Their staff members patiently fitted us with our helmets and protective gear, equipping us for the safest ride possible. Affiliated Northstar California Mountain Bike Park offers excitement and fun for mountain bikers of all levels, from beginner to advanced, with a wide variety of trails to keep things both interesting and challenging. The resort offers biking lessons, and the group lessons are especially helpful for families wanting to learn some basic skills and gain confidence, in order to better enjoy their day on the mountain. The private lessons are well worth the money for families through advanced riders, and coaches Jon & Eric rock! They both have years of experience, can definitely help you skill up, and are personable and fun to hang with. For families, these fantastic coaches can turn a nice visit into an awesome day of adventures! With private lessons, riders of different skill levels can be accommodated, so that each biker is able to learn and progress. Thanks to their great coaching, we had family members learn enough to hit intermediate trails on Day 1! The other advantage of private lessons was that the kids/teens had a coach to accompany them since none of the adults could keep up! Parents will appreciate that they can watch and build trust in their coach during the first hour or so and then feel good about bowing out for libations, confident that their kids are riding the more challenging trails with a responsible, biking-experienced adult. Book a mountain biking lesson with Coach Jon or Coach Eric the next time you're at Northstar California Mountain Bike Park! You'll be glad you did!!
• GM

  Greg Moreau

  Apr 26, 2024
  5.0
  Very helpful staff, conventionally located in the village. The selection of skis is impressive and their prices are reasonable.
• YL

  Yan Li

  Nov 26, 2023
  5.0
  Was trying my luck there to see if they can help fix my ski. Berkeley, Zach and Kai were super friendly and trying all kinds of ways to help. I have no doubt they will take good care of anyone who go for a demo
• ND

  Nicholas Rusanoff (Dick4)

  Dec 24, 2018
  5.0
  Was there on 12/23. Staff was supper nice. Get this, at the end of my day I was god offal tiered and the kindest girl that was working there came over and without asking helped me with the buckles and proceeded my return. There was a guy there who took a lot of time giving me hints and tips and made himself available. So. They were cool.

Frequently Asked Questions About Northstar Performance Demo