Pedego Electric Bikes Santee

4.9
318 reviews

About

Bicycle Store
Pedego Santee is a locally-owned store where you'll be treated like family. We are the region's foremost electric bike experts offering sales, rentals, accessories, and service. Pedego® stands for premium quality and local service. There is no substitute for a brick and mortar store in your community. Here’s what we do for you: (1) Help you find the perfect electric bike for your needs, (2) Deliver your Pedego(s) ready to ride with no hassles, (3) Stand behind the product with parts & service in the future, and (4) Go above and beyond to make sure you’re delighted. Stop by and try a Pedego for free. Once you ride a Pedego, everything else is just an e-bike. Hello, fun…

Location

Pedego Electric Bikes Santee
50 Town Center Pkwy, Santee, CA
92071-5806, United States

Hours

Reviews

4.9
318 reviews
5 stars
311
4 stars
3
3 stars
1
2 stars
0
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly Greg and Stephanie, for their exceptional service and willingness to go above and beyond.

Product Knowledge

Many reviews highlighted the staff's expertise in e-bikes, providing thorough explanations and personalized recommendations to help customers find the right bike.

Test Rides

Customers appreciated the opportunity to test ride multiple bikes without pressure, allowing them to make informed decisions about their purchases.

Community Engagement

The business is recognized for its strong community ties and commitment to customer satisfaction, with many customers feeling like part of a family.

Quality Products

Customers expressed high satisfaction with the quality of Pedego bikes, noting their performance and the value of the warranty offered.
  • CC
    Chris
    3 days ago
    5.0
    This was our third stop for looking and learning about ebikes. We should have gone here first. We would have saved a few hours. We walked in and met someone behind the counter who started asking questions. We explained what we thought we knew. He commenced to explain what we really needed to know. We learned a LOT! Very impressive!! Then he rolled out 4 different manufacturers ebikes, set each up, and let us ride and learn. WOW! WHAT BETTER WAY TO DETERMINE WHAT WE LIKE!!!!! Armed with knowledge and now-experience. We bought 2 bikes and are ecstatic! We cannot thank him enough. We bought what works for us!!! Thank you Greg and staff. We had fun.
  • KG
    K G
    Sep 29, 2025
    5.0
    Kind and friendly service with good quality products! It was also nice to meet Greg. He is such an awesome guy to speak with! Will definitely recommend to all friends and family.
  • CB
    Chavo Boy
    Sep 16, 2025
    1.0
    Shocked to see that this place has five solid stars. I’ve gone in here twice and have received sub-par, lazy, and dismissive service both times. Today’s encounter there took the cake. Walked in wanted to buy a simple mirror for my ebike easy purchase. I walked in and the door loudly slammed shut behind me, out of the four employees there that heard it no one looked up from their devices or even offered a “hello”. Finally, the lady at the register finally looked up when I said “HELLO EVERYBODY” and made it seem like it was an inconvenience for me to be there. Secondly: she tried ringing me up for the mirror and couldn’t figure out the pos machine for ten minutes. It was annoying and simply embarrassing. I won’t be going back ( not that they’ll care) and I’ll make sure mission trails bicycle shop gets mine and my friends business from now on. Step it up santee. Oh yeah and no mirror
  • GL
    Gene Lyons
    Aug 25, 2025
    5.0
    Just bought a pair of bikes for my wife and I. Gary and the staff there were extremely knowledgeable and great to work with. No pressure allowed us to take multiple bikes out for rides to figure what we liked. Took their time going through the bikes and fitting us properly. Highly recommend them.
  • GC
    gio c
    Aug 15, 2025
    5.0
    Honest and reputable Ebike shop! Solid prices even when comparing to online and a gigantic helmet selection. Garrison was a pleasure to work with and clearly loves what he does for a living. I’ll definitely be back! Kinda waiting for something to break just so I can give them another visit lol. Thank you guys!!

Frequently Asked Questions About Pedego Electric Bikes Santee

What types of electric bike services does Pedego Electric Bikes Santee offer?

Pedego Electric Bikes Santee offers sales, rentals, accessories, and service for electric bikes.

Can I pick up my electric bike in-store at Pedego Electric Bikes Santee?

Yes, Pedego Electric Bikes Santee offers in-store pickup for your convenience.