Camping StoreBicycle StoreShoe StoreClothing StoreRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
The staff is frequently described as friendly, helpful, and knowledgeable, with many positive experiences highlighted.
Product Selection
Customers appreciate the wide variety of outdoor gear and clothing available, although some noted limitations in specific sizes and categories.
Mixed Experiences
While many reviews praise the service, there are notable complaints about rude staff and negative experiences, particularly at checkout.
Pricing Concerns
Several customers mentioned that prices are higher than competitors, but some felt the quality justified the cost.
Store Environment
The store is generally described as clean and well-organized, contributing to a pleasant shopping experience.
CC
Cyndi Cornett
Dec 16, 2025
5.0
Very helpful and friendly staff Good quality merchandise
TS
Tod Smith
Nov 22, 2025
3.0
Typical retail sales, takes a brain a Surgeon?
The Bike department is good- so far.
REI has NOT made a profit in years- lost Millions $. Helps explain some of the practices I've wondered about in this place? So much for Cooperate Responsibility the birds and the bees, please.
Still has good selection of merchandise.
RT
Rock Tree
Nov 15, 2025
5.0
Good store with a lot of warm clothing for this time of year and lots of sales! A particular note was the assistance that I got from Ali in the shoe department, she enjoys her job and explains the shoes. I noticed that at one point it got really busy and she handled the shoe crowd well all by yourself!
BP
Brian Pooley
Nov 15, 2025
4.0
Their in store stock is pretty good but some things may require an order. They are rather a very busy store but are very helpful. Prices are higher across the market but REI is reasonable.
AS
Arad Eduard Spitzer
Oct 24, 2025
5.0
Mitchell, Liddy and Grace were very helpful.
Liddy helped me to find a used backpacking tent within their inventory.
What types of products does REI in San Luis Obispo offer?
REI offers quality outdoor gear, including award-winning REI brand gear and clothing, suitable for both beginners and seasoned outdoor adventurers.
What are the store hours for REI in San Luis Obispo?
REI is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 10:00 AM to 7:00 PM.
Does REI San Luis Obispo offer pickup options?
Yes, REI offers both in-store pickup and curbside pickup services.
What payment methods are accepted at REI in San Luis Obispo?
REI accepts American Express, Android Pay, Apple Pay, MasterCard, and Visa.
Where is REI located in San Luis Obispo?
REI is located at 313 Madonna Road, Suite B, San Luis Obispo, CA 93405.
Does REI have a satisfaction guarantee on their products?
Yes, REI stands behind all their products with a 100% satisfaction guarantee.
Are there any nearby shoe stores to REI where I can shop?
Yes, nearby shoe stores include Chacos, Saucony, Men’s Wearhouse, Mike’s Shoes, Payless ShoeSource, Boot Barn, and Nordstrom Rack, offering a variety of footwear options near REI.
What dining options are near REI in San Luis Obispo?
Nearby dining options include Sushi Kokku, Tahoe Joe's steakhouse, HomeTown Buffet, Buffalo Wild Wings, and Taco Bell, perfect for a meal before or after visiting REI.
Are there any recreational activities or attractions close to REI?
Yes, Avila Beach Golf Course is a nearby recreational attraction ideal for outdoor enthusiasts visiting REI.
Can I find medical services near the REI store?
Yes, nearby medical services include Med-Stop Urgent Care Center, Medstop doctor office, and Med Stop Urgent Care emergency room and medical services.