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The front of the REI store in San Francisco, California
Brand Certified

REI

4.4
(1072 reviews)

Business Details

(415) 934-1938
https://www.rei.com/stores/san-francisco.html

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupNot available

Location

REI
840 Brannan St, San Francisco, CA
94103, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 7:00 PM

Reviews

4.4
1,072 reviews
5 stars
759
4 stars
166
3 stars
46
2 stars
27
1 star
74
  • ZA
    ZEYNEP AYNACI
    Mar 28, 2026
    1.0
    I’m really disappointed with my experience purchasing a kids’ bike from REI, specifically with their trade-in program. When we bought the bike, we were told we could bring it back through their kids’ trade-in program when my son outgrew it. However, when we returned it, they refused to honor the program, claiming the bike was not in “pristine condition.” This requirement was never clearly explained to us at the time of purchase. The reality is that my son only used the bike twice. Yes, the chain shows some rust, but it’s minor and easily fixable certainly not what I would consider excessive wear for a child’s bike. This felt very misleading and disappointing, especially from a company known for its customer service and values. If there are strict condition requirements, they should be communicated clearly upfront. Unfortunately, based on this experience, I would not recommend participating in this program.
  • EJ
    Elizabeth Jackson
    Mar 24, 2026
    2.0
    Bike repair specific : I brought my bike here to have some minor problems looked at. After waiting over 20mins I was told it would take over a month for them to get around to my repair. It also felt very disorganized. I ended up going to the Berkeley store and they said did it in less than a week. Would recommend elsewhere for repairs.
  • SF
    Stephen Finestone
    Mar 23, 2026
    5.0
    Always a great place to shop with good products and helpful staff
  • CC
    Charles Crane
    Mar 21, 2026
    5.0
    If you're not a member, you should be.
  • CD
    Chris Donahue
    Mar 4, 2026
    5.0
    As an avid outdoorsman, I want to make sure I’m properly equipped, whether it’s for a day hike or a multi-day alpine climb. REI has always been my go-to for apparel and gear, and the San Francisco location is excellent. The staff are knowledgeable, friendly, and genuinely passionate about the outdoors. I never feel pressured, and I always leave with gear I trust for my next adventure. Highly recommended for anyone getting ready for their next trip, wherever it takes them!

Frequently Asked Questions About REI

What types of products does REI offer?

REI offers quality outdoor gear including clothing, shoes, camping equipment, bicycles, and ski & snowboard gear, featuring brands like The North Face, Patagonia, and REI's own award-winning line.

What are the store hours for REI San Francisco?

REI San Francisco is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.

Brand Certified Facts from REI

This information is certified by REI and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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