REI

4.4
883 reviews
The front of the REI store in Sacramento, California
Get DirectionsCallWebsite

Business Details

1790 Expo Pkwy, Sacramento, CA
95815, United States
(916) 924-8900
https://www.rei.com/stores/sacramento.html
GoogleFacebookInstagramTwitter

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

REI
1790 Expo Pkwy, Sacramento, CA
95815, United States

Hours

Reviews

4.4
883 reviews
5 stars
633
4 stars
129
3 stars
45
2 stars
25
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customer service is praised, with many staff members being described as friendly, helpful, and knowledgeable. However, there are instances of inconsistency, with some employees displaying poor attitudes or lack of attentiveness.

Store Organization

The store is generally noted for being clean, well-organized, and having a good layout, making it easy for customers to find what they need.

Product Availability

Customers have expressed frustration with stock levels, particularly in specific departments like shoes and winter gear, indicating that some items are frequently out of stock.

Pricing

While many customers appreciate the quality of products, some find prices to be high compared to competitors, leading to mixed feelings about value.
  • YT
    Y Than
    Dec 30, 2025
    5.0
    Great experience. Ariana and Juliana provided excellent customer service and went above expectations to ensure a smooth, positive shopping experience. Professional, attentive, and efficient. 10/10. Will return.
  • JB
    Justin Benning
    Dec 14, 2025
    5.0
    I went in to get help with a Yakima roof rack that I had purchased with a car that had no keys. The staff and manager were very helpful in figuring out which key code I needed. I will definitely be back for any future Yakima products I may need.
  • AA
    Adriana Ascanio
    Dec 8, 2025
    5.0
    Me atendieron muy bien, pude encontrar cosas buenas en descuentos
  • RT
    Roberto Toffoletti
    Nov 29, 2025
    5.0
    I haven't shop at REI for a long time but whenever you are looking for some outdoorsy gift, no better place!! 💥
  • LW
    LanaMae Wicks
    Nov 14, 2025
    5.0
    Thank you to DeMario and Wyatt for helping us so much today! DeMario was truly on it — holding everything down and even staying a bit after his shift to make sure we were taken care of. And thank you to Wyatt for being so knowledgeable about snowboards and helping us make the right purchase. We really appreciate both of you!!!
Read more reviews on Google

Frequently Asked Questions About REI

What are the operating hours of REI in Sacramento?

REI Sacramento is open Monday through Friday from 10:00 AM to 9:00 PM, and on weekends from 10:00 AM to 6:00 PM.

Does REI Sacramento offer in-store and curbside pickup options?

Yes, REI Sacramento provides both in-store pickup and curbside pickup services for customer convenience.