Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
461 reviews
5 stars
342
4 stars
76
3 stars6
2 stars
11
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees going above and beyond.
Product Selection
The store offers a wide variety of outdoor gear and equipment, although some customers noted limitations in specific categories and high prices.
Mixed Experiences
While many reviews highlighted excellent service, there were notable complaints about rude staff and poor experiences with returns or specific employees.
Bike Services
The bike shop received mixed feedback, with some customers appreciating the service while others reported issues with maintenance quality.
Store Environment
Customers generally found the store to be well-organized and clean, contributing to a positive shopping experience.
- AHAlex HillNov 11, 20251.0I love going to REI and trying their clothes on. Occasionally buying something because there clothes are way over priced. But how their staff made me feel when I was leaving there store. I doubt if I will ever go back now. I had a cute vest in a hands debating if I wanted to break the bank or not. As I was walking to pay all of a sudden I realized the two employees were starring at me in a very uncomfortable way. Their faces were so uncomfortable that I didn't even want to be in the store anymore so I handed the vest to the clerk and then I walked out. The man and woman were just praying the doors were going to beep. But they didn't because I had done nothing wrong. Right after I went thru the doors I think I may have even heard an employee say they should call the police I think. I was so shocked at that point. How rude are the night employees at Roseville REI. I've spent tons of money at your store and for them to assume I'm stealing based off of just looking at me. That's so wrong and illegal. Idk. Maybe I should ask my families lawyer if I can do something about this because you can treat a person like that. I've never felt so judged and embarrassed. If they would have been nice to me while I was walking to the cash register to pay I would have bought that vest. This is how REI treats people now!! They should be written up or something. That was so wrong of those two employees.
- CHCraig HunterOct 12, 20255.0Excellent bike service. Staff were very helpful and knowledgeable. My bike is back running perfect again.
- ASArtur SentsovOct 12, 20255.0So far I got two helmets and two glasses here. I also came here for quick chain links once. Every time I got helped by associates and all the questions were answered. Good experience.
- DSDavid SchottAug 23, 20255.0Great selection. Friendly staff. All set for my backpacking trip
- HLHolly LadraAug 20, 20255.0Staff was very knowledgeable and courteous in finding bicycle parts. We appreciated his assistance.
Frequently Asked Questions About REI
What types of outdoor products does REI offer at their Roseville store?
REI offers award-winning outdoor gear and clothing, including its own REI brand products, and carries well-known brands like The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What are the store hours for REI in Roseville, CA?
REI Roseville is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does REI Roseville offer pickup services?
Yes, REI Roseville offers both in-store pickup and curbside pickup for customer convenience.
What payment methods are accepted at REI Roseville?
REI Roseville accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
Where is REI Roseville located?
REI Roseville is located at 1148 Galleria Blvd, Roseville, CA 95678, United States.
Is there a mobile app available to shop at REI?
Yes, REI has mobile apps available for both Android and iOS platforms to shop outdoor gear conveniently.
Are there other outdoor and sporting goods stores near REI Roseville?
Yes, nearby outdoor and sporting goods stores include Recreational Equipment, a bike shop with bicycle rentals, as well as shoe stores like Chacos and Saucony.
What dining options are available near REI Roseville?
Nearby dining options include Arigato Sushi (Japanese restaurant), Chipotle Mexican Grill (Mexican fast food), Handel's Homemade Ice Cream (ice cream shop), Menchie's (frozen yoghurt shop), and Blast 825 Pizza (pizza restaurant).
Are there any shopping centers close to REI in Roseville?
Yes, The Ridge at Creekside shopping center is close to REI Roseville and offers various retail shopping experiences.
What should customers know about REI Roseville's return or satisfaction policy?
REI stands behind all their products with a 100% satisfaction guarantee to ensure customers are fully satisfied with their purchases.