REI

Reviews

• YC

  Yaakov Cohen

  4 days ago
  5.0
  Best as tore chain to get your outdoor gear. I visit this area once a month and was looking for a good hike. On multiple occasions the staff showed their knowledge in general. Bing was super helpful and knowledgeable in providing me w safe alternatives to hike while Mt Baldy area is closed for hiking. Thanks!
• MD

  Mary Dellavalle

  Feb 28, 2026
  5.0
  Well made products that last a long time.
• TM

  Troy M

  Feb 21, 2026
  5.0
  Visited for the hiking training with Joanne. She was great! She gave a lot of great detail on what you need and think about when your are out hiking! Thanks for sharing! I will be back for the map and compass class later this month! Thanks for offering these type of classes
• RS

  Rowena Lynn Schiller

  Feb 18, 2026
  1.0
  See my yelp review. Co op membership is a scam return is 1yr.( they don’t tell u that or at least did not w me. Management is too busy to “deal” with customers.
• KL

  Kalvin Lo

  Jan 31, 2026
  5.0
  Outstanding customer service and expert guidance. I had an excellent experience at REI thanks to Katrina’s knowledgeable and professional assistance. I came in looking for a reliable way to restore the water resistance on my Big Agnes Copper Spur HV UL2 rainfly, and she immediately understood what I needed. Rather than simply pointing me to a product on the shelf, she took the time to explain how waterproofing treatments work, when to apply them, and the proper preparation steps to ensure the best results. She recommended Nikwax TX.Direct Spray-On - 17 fl. oz., explaining clearly why the spray-on version is ideal for tent rainflies and technical fabrics. Her guidance was straightforward and practical—clean the fabric properly first, apply evenly, and allow it to dry thoroughly. No fluff, just solid advice. It’s refreshing to work with someone who truly understands the gear and stands behind what they recommend. REI continues to uphold the standard of knowledgeable outdoor service, and Katrina represents that tradition well. If you need help maintaining your gear properly the first time, ask for Katrina. She knows her equipment and treats customers with respect.

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