Golf Town

Reviews

• SM

  Shawna Mills

  Jun 29, 2026
  5.0
  My experience at this location was nothing but above and beyond. I had the pleasure of dealing with Aaron the day I went in. He looked quite busy but saw that I was looking for something and needed help. He went above and beyond with his recommendations and his knowledge. My bf is now obsessed with his new putter! That day my bf left with everything he needed for travelling and I got a new hat out of it. Great experience overall and felt so welcomed.
• TP

  Tristan parisien

  Jun 14, 2026
  5.0
  If you're looking to upgrade your clubs but aren't sure where to start, I highly recommend booking a fitting with Aidan. I had a two-hour full bag fitting, and he took the time to carefully analyze my swing, explain the various club-fitting variables, and help me find the right equipment for my game. The service was professional, informative, and personalized. I couldn't be happier with the experience and would highly recommend him to anyone considering new clubs.
• JW

  Jesse Whynacht

  Jun 11, 2026
  1.0
  Do not purchase anything from the Kanata store, especially clubs that you are getting fitted. My brother purchased a driver 3 months ago and was told it would be 6-8 weeks before he’d receive the driver. After 8 weeks he started calling weekly asking politely for updates, all he was told was they couldn’t tell him when it was coming or where it was in the process. He called two days ago and asked to speak to a manger, he was put on hold for 10 minutes, when the phone was picked back up he was told to leave his information and the manager would call back within 30 minutes, no one called back. He called again today multiple times only to eventually be told it would be 2 to 3 more months before he’d receive his driver. He was offered no refund, discounts or other options. TERRIBLE CUSTOMER SERVICE!!!!
• KL

  Kayla Leitch

  Jun 7, 2026
  5.0
  I visited Golf Town Kanata on Wednesday and had an outstanding experience from start to finish. Aaron in the shoe department was incredibly helpful and took the time to find exactly the pair of shoes I was looking for. Alyssa in apparel helped me find a perfect gift for Father’s Day. Both Aaron and Alyssa made excellent recommendations that I absolutely loved. Lastly, Kaylin at the cash was so welcoming and friendly. She also made sure to greet me the second I came in the store. Thank you to Aaron, Alyssa, Kaylin for making my shopping experience so enjoyable. The customer service was exceptional, and I will for sure be back!!
• JM

  jim murphy

  Jun 7, 2026
  5.0
  Placed a TaylorMade custom order, driver + 3wd, end of April. I am still waiting on my order and as frustrating as it has been to wait this long I must give props to the stores GM, Jacob Craven. Not only did he continually communicate with me, after chasing down TM for an order status, he also has made arrangements to provide a demo club for an upcoming golf trip while I wait for my order to arrive. He has shown a level of customer service that’s commendable and has gone over and above to mitigate my frustration with TM’s delays. I would highly recommend visiting Golftown Kanata knowing Jacob is there to ensure proper customer service.

Frequently Asked Questions About Golf Town