Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Oakland is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and professional bike fit services through Trek Precision Fit.
Location
Hours
Reviews
4.9
231 reviews
5 stars
215
4 stars
9
3 stars2
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and going above and beyond to assist with bike repairs and purchases.
Expertise
The staff demonstrated a high level of expertise in bike maintenance and repairs, often providing thorough explanations and personalized service.
Convenience
Many reviews highlighted the shop's quick turnaround times for repairs and the convenience of its location.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to service quality and communication, particularly regarding bike packing and handling.
Community Focus
The shop is recognized for its welcoming atmosphere and commitment to serving the local cycling community.
- TSTom Shrader5 days ago5.0Great service on great bikes. I’ve been riding Trek since 1990. My only question is when are you guys going to start to make wheelchairs?
- MMMatthew MeyerNov 12, 20255.0Great sales and service. I bought a bike 8 months ago and have had it in a few times for minor service. They are always helpful and patient when I have questions. I think I have talked to 4 folks there over the time and everyone was nice.
- JRJorge RosaOct 8, 20253.0Terrible experience with their bike packing and handling service. I was asked to pay $80 up-front for the service despite receiving no guarantees on packaging quality or size. In the end, the bike was packed in a box just 6" larger than the 130" length + girth threshold for oversized items, which resulted in an astronomical increase in shipping costs. When confronted about this, they seemed unaware of the 130" threshold and refused to shave off the extra inches. I ultimately had to take the bike back from them and fix the packaging myself before shipping it off via FedEx. The lesson here is that while Trek's bike boxing service can be convenient, you should definitely know what you're getting into when you leave your bike with them. Ask for package sizing guarantees before forking over your cash, and if they can't give you guarantees, it may be best to take your business elsewhere.
- STScott ThompsonSep 17, 20255.0Ryan really took care of me this past summer. I was having problems with my bike and he kept on helping me until he solved the problem once and for all. He really values and understands keeping customers who love riding and who ride a lot. It was more like hospitality than bike service, but also really good bike service.
- WMWillie Ng'ang'a MachariaSep 15, 20255.0Very great spot to visit if you are looking for any type of TREK bicycle or other cycling accessories🚴🚴🚴🚴🚴🚴. They love visitors and they treat them nicely and with much patience ❤️. They are also experts in all matters cycling. Are you looking for a new bike? Aligning your gears? Fixing your wheels? Getting new cycling shoes? Or just getting cycling advice? Pay them a visit and you will have an amazing experience. 🚴
Frequently Asked Questions About Trek Bicycle Oakland
What products and services does Trek Bicycle Oakland offer?
Trek Bicycle Oakland offers the latest products from Trek and Bontrager, bike services and tune-ups for all brands, and professional bike fit services through Trek Precision Fit.
Where is Trek Bicycle Oakland located?
Trek Bicycle Oakland is located at 3530 Grand Ave, Oakland, CA 94610, USA.
What are the store hours for Trek Bicycle Oakland?
The store is open Tuesday through Friday from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 6:00 PM, and is closed on Mondays and Sundays.
How can I contact Trek Bicycle Oakland?
You can contact Trek Bicycle Oakland by phone at +1 510-570-3885 or via email at oakland@trekbikes.com.
What payment options are accepted at Trek Bicycle Oakland?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
Does Trek Bicycle Oakland provide bike repair services?
Yes, Trek Bicycle Oakland offers bike repair and tune-up services for bicycles of any brand.
How can I schedule a professional bike fitting at Trek Bicycle Oakland?
You can visit Trek Bicycle Oakland to book professional bike fit services through Trek Precision Fit, which ensures your bike is adjusted for optimal comfort and performance.
Are there any nearby bicycle shops to Trek Bicycle Oakland?
Yes, Cycle Sports is another nearby bicycle shop located close to Trek Bicycle Oakland, which could be an alternative or additional option for bike enthusiasts.
What wellness services are available near Trek Bicycle Oakland?
Several wellness providers are nearby, including chiropractors like Jessica Franco and Back in Balance Chiropractic, as well as the yoga and pilates studio Move Well Within, which customers might visit before or after their bike service.
Are there any fitness and training centers near Trek Bicycle Oakland?
Next Level Personal Fitness Training is a nearby gym and fitness training center that customers might visit to complement their cycling workouts and maintain their fitness.