Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
434 reviews
5 stars
336
4 stars
53
3 stars
13
2 stars
8
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, contributing to a positive shopping experience.
Product Quality
Customers consistently noted the high quality of outdoor equipment and gear available at the store.
Mixed Experiences
While many reviews highlighted excellent service, some customers reported negative experiences with specific staff members, indicating inconsistency in service quality.
Store Environment
The store was described as clean, organized, and well-stocked, enhancing the overall shopping experience.
Pricing Concerns
Several customers mentioned that prices are on the higher side, which may deter some shoppers despite the quality of products.
- JDJames DeCarliOct 28, 20255.0A smaller for one of their stores but always great quality outdoor equipment
- LRLuis RamirezOct 6, 20255.0Adolfo at REI is always professional, helpful, and super knowledgeable. He’s helped me with some big purchases and made sure I felt confident about what I was getting. Always a great experience working with him.
- CZChristian ZamoraAug 28, 20255.0Thank you Naomi and Wendy helping me put sealant and a tire tubeless refresh for Labor Day 50 % off
- JHJOACHIM HAUSSERAug 24, 20255.0Good items Good customer service
- YDYodah DAug 10, 20251.0I just visited the Northridge location, and an employee named Marty, who was working in the shoe department, made a racial “ICE” joke; highly unprofessional. As a paying customer who comes to REI frequently and as a member, I am extremely disappointed. This type of comment is unacceptable and does not align with the values I expect from REI. All other staff has been respectful.
Frequently Asked Questions About REI
What store brands does REI carry at the Northridge location?
The Northridge REI store carries brands including The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What are the REI Northridge store hours?
REI Northridge is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
What types of outdoor gear and services does REI Northridge offer?
REI Northridge offers outdoor gear including camping, skiing, cycling equipment, clothing, and footwear. They also provide bicycle repair services and are known for their own award-winning REI brand gear and clothing.
Does REI Northridge support curbside and in-store pickup options?
Yes, REI Northridge offers both in-store shopping and curbside pickup services for customer convenience.
What payment methods are accepted at REI Northridge?
REI Northridge accepts payment via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, PayPal, and Visa.
How can I contact REI Northridge?
You can reach REI Northridge by phone at +1 818-831-5555 or toll-free at +1 800-426-4840. Their fax number is +1 818-831-3235.
Where is REI Northridge located?
REI Northridge is located at 18605 Devonshire St, Northridge, CA 91324, USA.
What nearby shoe stores are close to REI Northridge?
Nearby shoe stores include Saucony, Chacos, and Pioneer Shoe Repair. Customers can explore these stores for additional footwear options or shoe repair services after visiting REI.
Are there any nearby dining options close to REI Northridge?
Yes, nearby dining options include Pizza Twist, L&L Hawaiian Barbecue, and Get Shaved for desserts. These spots offer convenient places to eat before or after shopping at REI Northridge.
What community and service places are near REI Northridge?
Close to REI Northridge are Pinnacle Porter Ranch Office, a community center, StudioEyes Optometry, an eyewear and optician service, and health-related places like Accent On Health and WW (Weight Watchers). These locations provide additional resources for visitors and locals.