REI

4.4
254 reviews

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
145 General Stilwell Dr, Marina, CA
93933, United States

Hours

Reviews

4.4
254 reviews
5 stars
180
4 stars
41
3 stars
10
2 stars
5
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, although there were some reports of rudeness and pressure to upsell memberships.

Product Quality

Customers appreciated the high-quality outdoor gear and variety of products available, though some noted issues with pricing and inventory accuracy.

Store Experience

The store was generally described as clean and well-organized, but some customers found it small with limited selection compared to larger locations.

Membership Concerns

While many valued the benefits of the REI membership, several customers expressed frustration with aggressive sales tactics and the perceived pressure to join.

Bicycle Services

The bike shop received positive feedback for its efficient and friendly service, although there were complaints about warranty issues and customer service related to bike repairs.
  • RK
    Rebecca Kolman
    Nov 17, 2025
    1.0
    It’s beyond annoying to spend time in a store, find an item you love, then learn you “aren’t allowed” to buy it unless you become a member. No wonder in person retail is dying - you’ll give up my $80 purchase because I don’t want your membership to a store that isn’t in my town. Thanks for nothing REI
  • GL
    Gus Leonard
    Feb 28, 2021
    5.0
    They've remodeled the store for more social distancing space and it makes it more appealing to shop! Well done REI!
  • EH
    Elizabeth Hernandez
    Mar 10, 2019
    5.0
    Always great service, can't wait for their garage sales.

Frequently Asked Questions About REI

What are the operating hours of REI in Marina, CA?

REI is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Does REI offer in-store pickup and curbside pickup services?

Yes, REI offers both in-store pickup and curbside pickup services for customer convenience.