At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Good selection of clothing and equipment. The salesperson helping us was very friendly and knowledgeable.
DG
Daniel Golden
Jan 5, 2026
1.0
If I could give zero stars I would. They have outdated, ineffective customer support. Not willing to help out at all on an exchange from a Christmas gift. This isn’t how business operate in 2026. Don’t waste your time with REI, especially the on in Laguna Hills.
DS
Dariush Siadat
Jan 1, 2026
3.0
Large selections of camping and dports gear. The prices are sky high.
Their bike repair charges are much higher than other local bike repair shops.
ND
Noelle Dey
Dec 20, 2025
5.0
The store itself is so well organized, clean and inspirational. But what truly makes Laguna Hills the best REI I've ever been to is the staff.
In today's world, excellence is not common. Emma, who was at the register, personifies attention to detail, genuine care and true excellence. In small talk, my husband explained to her that I have been having health issues with forever plastics in my clothing. That's why we were there to buy Merino wool.
Immediately, she looked at all o f the tags from the clothing we assumed was pure wool, and found out two of the 3 pieces actually had over 40% polyester. She went even further and went back to the clothing area with us and found 2 pieces that were 100% wool. Emma also has a great personality, sense of humor.
Before we left, we asked to speak to her manager since we were so impressed. When Lisa came out to talk with us, we were blown away. She, too, has that same level of care and excellence.
We are definitely fans of REI, and will always be loyal to the Laguna Hills location!
MN
Maureen Norris
Dec 19, 2025
5.0
I had a return and also an online purchase was faulty. Both were dealt with promptly
What types of products does REI in Laguna Hills offer?
REI offers quality outdoor gear and clothing, including award-winning REI brand products and top brands like The North Face, Patagonia, GoPro, and more for outdoor adventures.
What are the operating hours for REI in Laguna Hills?
REI is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 7:00 PM.
Does REI Laguna Hills accept credit card payments?
Yes, REI accepts American Express, Mastercard, and Visa credit cards as payment options.
Is in-store shopping and curbside pickup available at REI Laguna Hills?
Yes, REI offers both in-store shopping and curbside pickup for customer convenience.
How can I contact REI in Laguna Hills?
You can reach REI Laguna Hills by phone at +1 949-741-7838 or visit their website at https://www.rei.com/stores/laguna-hills.
Which nearby shops can I visit around REI Laguna Hills?
Nearby shops include Marshalls, Twila True Fine Jewelry and Watches, and Road Runner Sports, which offer department store items, jewelry, and sportswear respectively.
Are there dining options close to REI Laguna Hills where I can eat before or after shopping?
Yes, you can dine at nearby restaurants such as BoD American Restaurant, Balvina's Mexican Kitchen, and Soba Izakaya MINAMI, offering a variety of cuisines.
What nearby wellness and beauty services are accessible near REI Laguna Hills?
Nearby wellness options include The Hair Gallery hair salon, Nu-Star Nails spa, and Amazing Hearing audiologist for health and beauty services.
Does REI Laguna Hills have a presence on social media?
Yes, REI is active on Facebook at https://www.facebook.com/REI, Instagram with the handle 'rei', and Twitter with the handle 'REI'.
What types of outdoor activities does REI Laguna Hills support with its products?
REI supports activities like camping, cycling, skiing, snowboarding, and canoe/kayak adventures with gear, clothing, and repair services.