Business Details
About
CampgroundRV ParkCampParkRecreation Center
Thousand Trails Pio Pico is a full service RV campground in California located south of San Diego, close to many attractions such as the zoo, Sea World and museums. The campground is twenty minutes from Mexico. Day trips south of the border are not only a possibility but also a great opportunity.
Members come to Thousand Trails Pio Pico for the peace and quiet of nature as well as to escape the day to day rush of the big cities. It is considered a "destination" RV Resort in southern California, and all members enjoy the hospitality of the staff.
Details
- Kid friendlyAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
794 reviews
5 stars
395
4 stars
174
3 stars
98
2 stars
50
1 star
77
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some staff members were praised for their friendliness and helpfulness, others were reported as rude and unprofessional, leading to a mixed experience for customers.
Cleanliness Issues
Several reviews highlighted problems with cleanliness, particularly regarding trash and maintenance of the grounds, bathrooms, and facilities.
Communication Problems
Customers frequently mentioned difficulties in reaching staff for assistance, with many reporting unreturned calls and emails, contributing to a frustrating experience.
Location and Amenities
The campground's location near San Diego and its amenities were generally well-received, with many guests appreciating the peaceful environment and recreational options.
Connectivity Challenges
A significant number of reviews noted poor cell service and unreliable Wi-Fi, which detracted from the overall experience for guests needing connectivity.
- DBDiana BraunDec 1, 20254.0Very hard to get someone to help you or call you back. Like the location and grounds maintained.
- JGJohn GyoriNov 20, 20255.0Great staff, manager, assistant manager and park rangers. Upgraded power pedestals and close to San Diego.
- RHRebecca HahnSep 24, 20255.0Great customer service and I feel safe here. It's nice to watch the coyotes come in at night. I love the sound. I enjoyed the little animals in my campground. Sheila graded me by text and asked how sh could make my stay better. I appreciate that. Sheila is a great manager!
- KRKbrona RamosSep 11, 20255.0Silence …. 🤫
- JFJoelle FittanteAug 25, 20251.0This location is an absolute insult to all Thousand Trails locations and should not share the name. Had this been our very first thousand trails stay, and not our last, we would have never ventured to the dozens of locations we did over the years and for that I am thankful. We have loved and utilized our annual membership up until staying here. This place is a disgrace and I strongly urge anyone wanting to visit to stay elsewhere. Unfortunately the people who run this location are unprofessional, sloppy, disorderly and do not know how to properly run a camp site. We stayed here earlier this month and no one was at the front office and we never received an email that had a spot number. We called and text the ranger several times and never received a response. After a long drive with 3 kids we just parked in the first spot we saw available assuming it was first come first serve since we never were given an assigned spot. The second day a ranger comes up to us later in the day after we were all unpacked and settled and told us we had to move, to an entirely different park! They were so rude and we let them know absolutely not, we were not moving because of their mess up. The lady took it real personal and made it her vendetta to somehow make us pay for her mistake?? She started threatening us and telling us she would have us suspended from thousand trails which we didn't care because this was our last trip on our membership that expired the following week and after this experience we definitely didn't want to renew. But then we got a letter saying we owed a fee for a late check out when we left at 10am!!! What a scam. This lady is absolutely insane that it's laughable. I truly cannot believe thousand trails has someone like that being the face of that campground.
Frequently Asked Questions About Thousand Trails Pio Pico
Where is Thousand Trails Pio Pico located?
Thousand Trails Pio Pico is located at 14615 Otay Lakes Rd, Jamul, CA 91935, USA.
What are the operating hours of Thousand Trails Pio Pico?
The campground is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What types of accommodations and services does Thousand Trails Pio Pico offer?
Thousand Trails Pio Pico offers an RV campground, cabin rentals, and family activities.
Is Thousand Trails Pio Pico wheelchair accessible and family-friendly?
Yes, the facility has wheelchair-accessible entrances and welcomes children.
What payment methods are accepted at Thousand Trails Pio Pico?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Thousand Trails Pio Pico by phone?
You can reach Thousand Trails Pio Pico at their main phone number +1 619-421-0104 or alternate phone +1 877-864-2728.
What is a nearby recreational venue to Thousand Trails Pio Pico?
The Pio Pico sports and recreation venue is nearby and offers additional outdoor activities for visitors.
Are there nature spots close to Thousand Trails Pio Pico for hiking or exploration?
Yes, the Otay Mountain Wilderness Area Jamul is close by, offering beautiful mountain scenery and nature reserves for hiking and exploration.
Where can I find dining options near Thousand Trails Pio Pico?
Coyote Canyon Cafe, a nearby burger restaurant, is available for dining near the campground.
What nearby attractions can I visit before or after staying at Thousand Trails Pio Pico?
You can visit attractions like the San Diego Zoo, Sea World, and local museums, all within close proximity to the campground.