REI

4.4
410 reviews
The front of the REI in Fresno, California

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

REI
7810 N Blackstone Ave, Fresno, CA
93720, United States

Hours

Reviews

4.4
410 reviews
5 stars
304
4 stars
41
3 stars
20
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while many customers praised the helpfulness and knowledge of employees, several reported rude or inattentive service.

Product Quality

Customers generally appreciate the quality of products offered, noting that REI carries trusted brands and high-quality outdoor gear.

Store Experience

The store is often described as clean and well-organized, but some customers expressed frustration over limited stock and availability of specific items.

Membership Issues

Several reviews highlighted dissatisfaction with the membership pressure tactics and issues related to returns, indicating a need for better communication and customer service regarding membership benefits.
  • MM
    Maxine
    3 days ago
    5.0
    Very clean. Great to talk to a representative on the floor. He ask if we need any assistance. We'll stocked. Organized ! Restroom clean. Great visit at REI.
  • GS
    gianna salem
    3 days ago
    1.0
    Not sure this workers name but he was EXTREMELY rude to my mom and sister. He was also extremely rude to the people in front of us. He should get fired.
  • DH
    Dan Heinz
    Dec 20, 2025
    5.0
    BICYCLE TUNE UPS. Amazing! Went above and beyond, cleaned the whole bike looks new again. Found things I did not know about and fixed it. Jackie (hope I am remembering her name right) is really nice and knows her stuff.
  • RR
    Reza Rahbari
    Oct 23, 2025
    1.0
    Be careful of the used rack. In this store they don’t check for factory defects they just restock it.
  • AD
    Andrew Dillard
    Oct 14, 2025
    5.0
    This store and its staff is amazing. I showed up with an Rei tent that had an issue with the poles and 3 of the staff members including the manager took time to help sort out what was wrong. They were able to resolve the pole issue and sent me on my way for my weekend backpacking trip. These folks are great! BEST REI I HAVE EVER BEEN TO! The perfect and only one stop shop if you need to gear up for your weekend adventure in the sierras!

Frequently Asked Questions About REI

What are the store hours for REI in Fresno?

REI in Fresno is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Does REI in Fresno offer curbside pickup services?

Yes, REI offers curbside pickup service for customers.