At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Feedback on staff performance is mixed; while many customers praised the helpfulness and knowledge of employees, several reported rude or inattentive service.
Product Quality
Customers generally appreciate the quality of products offered, noting that REI carries trusted brands and high-quality outdoor gear.
Store Experience
The store is often described as clean and well-organized, but some customers expressed frustration over limited stock and availability of specific items.
Membership Issues
Several reviews highlighted dissatisfaction with the membership pressure tactics and issues related to returns, indicating a need for better communication and customer service regarding membership benefits.
MM
Maxine
3 days ago
5.0
Very clean. Great to talk to a representative on the floor. He ask if we need any assistance. We'll stocked. Organized ! Restroom clean. Great visit at REI.
GS
gianna salem
3 days ago
1.0
Not sure this workers name but he was EXTREMELY rude to my mom and sister. He was also extremely rude to the people in front of us. He should get fired.
DH
Dan Heinz
Dec 20, 2025
5.0
BICYCLE TUNE UPS. Amazing! Went above and beyond, cleaned the whole bike looks new again. Found things I did not know about and fixed it. Jackie (hope I am remembering her name right) is really nice and knows her stuff.
RR
Reza Rahbari
Oct 23, 2025
1.0
Be careful of the used rack. In this store they don’t check for factory defects they just restock it.
AD
Andrew Dillard
Oct 14, 2025
5.0
This store and its staff is amazing. I showed up with an Rei tent that had an issue with the poles and 3 of the staff members including the manager took time to help sort out what was wrong. They were able to resolve the pole issue and sent me on my way for my weekend backpacking trip. These folks are great! BEST REI I HAVE EVER BEEN TO! The perfect and only one stop shop if you need to gear up for your weekend adventure in the sierras!
REI in Fresno is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does REI in Fresno offer curbside pickup services?
Yes, REI offers curbside pickup service for customers.
What types of products does REI in Fresno specialize in?
REI specializes in quality outdoor gear, including camping, biking, skiing, and outdoor clothing from their own award-winning line and brands like The North Face and Patagonia.
Where is REI located in Fresno?
REI is located at 7810 N Blackstone Ave, Fresno, CA 93720.
What payment methods are accepted at REI Fresno?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
Does REI Fresno have an app for shopping?
Yes, REI offers mobile apps for both Android and iOS to shop their products conveniently.
Which popular shoe stores are located near REI Fresno?
Nearby shoe stores include Chacos, Saucony, Vans, and Village Shoes, providing additional footwear options close to REI.
What clothing stores are close to REI in Fresno?
Close clothing stores include Ann Taylor, J.Crew Factory, Victoria's Secret, White House Black Market, Torrid, Mantra, LOFT, and The Children's Place, offering a variety of apparel options.
Are there dining options near REI Fresno for post-shopping meals?
Yes, nearby dining options include Ruth's Chris Steak House, Panera Bread, Baskin-Robbins, Rocky Mountain Chocolate Factory, Smallcakes Fresno, and Teazer World Tea Market.
What outdoor and sporting goods stores are nearby REI Fresno?
Nearby sporting goods and outdoor stores include Sports Fever and other REI stores in the area, ideal for a variety of outdoor needs.