At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Feedback on customer service is mixed; while many customers praised the helpfulness and knowledge of staff, several reported rude or unprofessional behavior from certain employees.
Product Quality
Customers generally appreciate the quality of products offered, noting that REI carries trusted brands and high-quality outdoor gear.
Store Cleanliness
The store is frequently described as clean and well-organized, contributing to a pleasant shopping experience.
Membership Experience
Some customers expressed frustration with the membership pressure and return policies, while others found the membership benefits valuable.
Staff Knowledge
Many reviews highlight the staff's expertise and willingness to assist customers with their outdoor gear needs.
KF
Khandan Farjadi
3 days ago
5.0
I got my bicycle tuned up. They are detailed and helpful. They fixed the tires. REI is a great place to learn about camping and then go experience some outdoor activities
MP
Miranda Parrish
Feb 19, 2026
5.0
Went into the store looking to get fitted and purchase ski gear, and had the best, most informative experience with David! 10/10 would recommend anyone to him.
ZS
Zoe Stumbaugh
Jan 30, 2026
5.0
REI has an amazing return policy, Clarence items are best items.
Staff is super helpful, found everything a puppy girl needs for back country skiing.
MM
Maxine
Jan 9, 2026
5.0
Very clean. Great to talk to a representative on the floor. He ask if we need any assistance. We'll stocked. Organized ! Restroom clean. Great visit at REI.
GS
gianna salem
Jan 9, 2026
1.0
Not sure this workers name but he was EXTREMELY rude to my mom and sister. He was also extremely rude to the people in front of us. He should get fired.
REI in Fresno is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does REI in Fresno offer curbside pickup services?
Yes, REI offers curbside pickup service for customers.
What types of products does REI in Fresno specialize in?
REI specializes in quality outdoor gear, including camping, biking, skiing, and outdoor clothing from their own award-winning line and brands like The North Face and Patagonia.
Where is REI located in Fresno?
REI is located at 7810 N Blackstone Ave, Fresno, CA 93720.
What payment methods are accepted at REI Fresno?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
Does REI Fresno have an app for shopping?
Yes, REI offers mobile apps for both Android and iOS to shop their products conveniently.
Which popular shoe stores are located near REI Fresno?
Nearby shoe stores include Chacos, Saucony, Vans, and Village Shoes, providing additional footwear options close to REI.
What clothing stores are close to REI in Fresno?
Close clothing stores include Ann Taylor, J.Crew Factory, Victoria's Secret, White House Black Market, Torrid, Mantra, LOFT, and The Children's Place, offering a variety of apparel options.
Are there dining options near REI Fresno for post-shopping meals?
Yes, nearby dining options include Ruth's Chris Steak House, Panera Bread, Baskin-Robbins, Rocky Mountain Chocolate Factory, Smallcakes Fresno, and Teazer World Tea Market.
What outdoor and sporting goods stores are nearby REI Fresno?
Nearby sporting goods and outdoor stores include Sports Fever and other REI stores in the area, ideal for a variety of outdoor needs.