Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
354 reviews
5 stars
253
4 stars
54
3 stars
14
2 stars
10
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Store Condition
The store is generally clean and well-stocked, although some customers noted it was smaller than other locations and had limited inventory.
Product Quality
Feedback was mixed regarding product quality, with some customers expressing disappointment in the gear quality and pricing, while others appreciated the selection.
Checkout Experience
Several reviews mentioned long wait times at checkout, particularly during busy periods, indicating a need for more cashiers.
Membership Value
Customers highlighted the benefits of the co-op membership, including discounts and a favorable return policy, although some felt prices were still high.
- JRJames RhodesNov 9, 20255.0Demi was extremely helpful with helping me find a new backpack. Everyone was wonderful to work with and very knowledgeable. Repeat customer here!
- BBBotgh77 BotzterNov 7, 20255.0Yes papi ❤️❤️❤️❤️💕
- DVDave VillalbaOct 22, 20255.0Going through a remodel but still a great place to shop
- MAMichael AngeloSep 28, 20255.0Great experience here always with the bike shop! They've taken care of two of my bikes and never tried to upsell me on anything I don't need. I know I'm always getting quick and quality work done.
- ACAndrew CroweSep 16, 20251.0Heart sank from that visit. Nothing like it used to be. Service was standing around talking, kinda blocking the way? Seems like the gear quality has fallen to shambles. They had more broken/ returned items than stock for shoes?? And that no problem return policy seems to be now one season.. Can I cash out my membership? Years of supporting a cool community, now just another over priced junk retailer. R.I.P. R E I
Frequently Asked Questions About REI
What types of products does REI offer?
REI offers quality outdoor gear and clothing, including their own award-winning REI brand, catering to both newcomers and seasoned outdoor enthusiasts.
What are REI Folsom's store hours?
REI Folsom is open from 10:00 AM to 8:00 PM Monday through Saturday and from 10:00 AM to 7:00 PM on Sundays.
Does REI Folsom provide in-store pickup services?
Yes, REI Folsom offers in-store pickup services for customer convenience.
What payment options are accepted at REI Folsom?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, PayPal, and Visa.
Can I shop online or use a mobile app for REI Folsom?
Yes, REI offers mobile apps available on both iOS and Android to shop their products conveniently.
Does REI Folsom guarantee satisfaction with their products?
Yes, REI stands behind all their products with a 100% satisfaction guarantee.
Which popular outdoor brands does REI Folsom carry?
REI carries brands including The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What nearby shoe stores can I visit around REI Folsom?
Near REI Folsom, you can visit shoe stores such as Chacos, Saucony, and DSW Designer Shoe Warehouse for additional footwear options.
What dining options are available near REI Folsom for a meal before or after shopping?
Nearby dining includes Pieology Pizzeria for pizza, Menchies Frozen Yogurt for dessert, Olive Garden Italian Restaurant, SUBWAY for sandwiches, Islands Restaurant offering American cuisine, and Sourdough & Co for sandwiches and soups.
Are there other useful service stores near REI Folsom that customers can visit?
Yes, nearby services include Staples for office equipment, UPS Alliance Shipping Partner for shipping, KeyMe Locksmiths for keys and locks, and America’s Best Contacts & Eyeglasses and Eyeglass World for optical needs.