REI

Reviews

• RR

  Rachael

  Mar 6, 2026
  5.0
  I love this store so much! Its clean, the people are friendly and helpful and the quality of the gear is top notch and guaranteed. They have great sales. Im excited for Spring and Summer this year and already buying gear for my camping trips and activities.
• RR

  Raman

  Jan 3, 2026
  1.0
  Bike shop wait is unduly long with employees giving the run around. I like the store but seriously the customer service needs to improve in the bike shops .
• SB

  st b

  Dec 19, 2025
  5.0
  Good variety of products. Excellent and friendly service. Highly recommended.
• JG

  Josh Green

  Dec 6, 2025
  5.0
  Shout out to the bike department at Folsom REI for their excellent customer service assisting with replacing a defective bike rack!
• ML

  Max LaRock

  Nov 30, 2025
  2.0
  This REI is great and all—store is clean, organized, etc., but it’s almost like the employees are programmed to try to get you to sign up with your number and get 30% off or whatever the deal is. Every. Single. Employee. I was just trying to check out with my new $15 MTB bottle and the cashier lady (idk her name but she has this British accent) went ON AND ON about the 30% off thing. I politely said “no thank you” over and over again and she just kept trying to get me to sign up. Like god damnit lady, can you just ring up my items already I genuinely don’t give a crap about no membership thing I never even shop here.

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