REI

Reviews

• ES

  Eric S

  Mar 8, 2026
  4.0
  Im probably spoiled as for reference the Concord 2 story location used to be my home base. Anyways the store is clean, the staff friendly and knowledgeable with basics and with their personal knowledge. It's a nice store and I think this store in particular has more clothes than the arden location and seems larger too. Parking was easy and fast so that's a nice plus. What's not to not love at rei except for their in house brand which sounds like they are lowering quality across all items to reduce costs. Sad to see stores like REI getting impacted from online competition with much lower overhead from store front and employees.
• VC

  Victor Contreras

  Feb 27, 2026
  3.0
  Very solid inventory. Lots of good stuff here. No one said hi, or acknowledged me while I was inside. I don’t like that. Feels big box compared to local shops.
• MM

  Mark Moore

  Feb 20, 2026
  5.0
  Went in yesterday just to scope the store and get my cousin a gift for LA marathon. Was met by a dude almost right away, wasn’t sleepy sales stuff he just was like hey here’s my name and let me know if I can help. Just have asked him fifteen things and he helped and walked me to each spot. Sold me on a fleece too.. seeing how he got as excited as I did was the push I needed apparently lol. The lady at the checkout had a super cool name and she was SO nice and polite and had a great smile. I left totally pleased and glad I spent a few bucks. Please go support your local REI. Prices are good if you search and even when they aren’t.. I love having this store here. This new generation should get to experience stores to and not just online shopping. 10/10.. can’t think of anything I’d fix. The staff was absolutely welcoming and cool though. For all they knew I was just gonna walk around an hour then leave. Please go, please spend some money! If 1/4 the town spends $200/year there they will do great and stay.
• IT

  Ion Turcan

  Nov 24, 2025
  5.0
  I had an amazing experience at this REI store. Ethan helped me with a ski waxing and was incredibly knowledgeable, professional, and friendly. He explained everything clearly and did a fantastic job. Best experience I’ve had! Highly recommend!
• AA

  Anonymous

  Nov 22, 2025
  5.0
  Recently opened REI at the former site of a old Bed Bath and Beyond. It is mostly a store that sells camping gear, and I like that it is remodeled! Clean bathrooms, the latest security, and a lot of gear! Located next to Old Navy and Best buy if you need to get things from there.

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