Trek Bicycle El Dorado Hills

Reviews

• CB

  Chuck Breece

  Feb 15, 2026
  5.0
  Luke was very helpful and professional. After explaining the services available to me, he also explained how I could get the biggest "bang for my buck". I won't keep it a secret and I will be back.
• MN

  Mark Nechodom

  Jan 18, 2026
  5.0
  Just posted this on their eval site. Wouldn't say anything different here: So, first of all, Trek is a brand I trust thoroughly. So when it came time for me to buy an e-bike, I didn't really waste a lot of time sorting through the hundreds of possibilities. Plus I had two close friends with Trek Marlins, and they loved them. Finally, Mike is the best. He dialed me in very quickly, figured me out, i.e., that I had a lot of biking experience but near zero with e bikes. So he was thorough in answering my questions, and knew not to waste a lot of time on stuff I was already likely to know. Mike is also a completely honest broker, and looks you in the eye when talking to you. I'm old fashioned that way, so I give him high marks for being a good human being. The reason I went to EDH Trek was because my friends had recently purchsed their Trek e-bikes there and liked the people there. I completely agreed after my experience. Would not even hesitate to send friends and family there for any bike needs.
• RR

  Robert Reinke

  Jan 7, 2026
  5.0
  Staff is very friendly, and knowledgeable. They go out of their way to make sure you are satisfied. Service department does a great job. Keith in service went out of his way to find the part I needed. Much appreciated.
• TL

  Tyson Lichtenberg

  Nov 10, 2025
  1.0
  I was there yesterday and i was going to buy 2 Trek Marlin 7 or 2 Roscoe 8. The short kid with frizzy hair could care less about me being there and kept saying he had to answer phones,and never came back,i walked closer and said said hey are you still helping me ..no response so i left and went and bought 2 bikes elsewhere, horrible customer service i own 4 Treks and i will spread the word like fire thanks
• LC

  Linda Cogburn

  Sep 30, 2025
  5.0
  I love my Townie and the service I Received from Luke. Thank you!!!