Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle El Dorado Hills is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style.
We’re conveniently located in the Town Center shopping village in El Dorado Hills, where we’re proud to service the surrounding communities of Cameron Park, Placerville, and more. We’re also proud to support the local cycling community through our involvement with NICA and SABA.
Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer. We can’t wait to ride with you!
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Trek Bicycle El Dorado Hills
4420 Town Center Blvd, El Dorado Hills, CA
95762, United States
Hours
Reviews
4.9
303 reviews
5 stars
290
4 stars4
3 stars4
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many highlighting exceptional service experiences.
Product Knowledge
Staff demonstrated strong product knowledge, assisting customers in selecting the right bikes and accessories based on their needs.
Service Efficiency
While many reviews noted quick turnaround times for repairs, some customers experienced delays and issues with service management.
Mixed Experiences
A few customers reported negative experiences with specific staff members, indicating inconsistency in customer service quality.
Positive Atmosphere
The shop was described as welcoming and well-maintained, contributing to a pleasant shopping experience.
- TLTyson LichtenbergNov 10, 20251.0I was there yesterday and i was going to buy 2 Trek Marlin 7 or 2 Roscoe 8. The short kid with frizzy hair could care less about me being there and kept saying he had to answer phones,and never came back,i walked closer and said said hey are you still helping me ..no response so i left and went and bought 2 bikes elsewhere, horrible customer service i own 4 Treks and i will spread the word like fire thanks
- LCLinda CogburnSep 30, 20255.0I love my Townie and the service I Received from Luke. Thank you!!!
- DKDan KAug 22, 20255.0This is the only place I go for bikes! Their team is incredible. Thank you all very much for all your help!!
- SDSteven Long, DCJul 31, 20255.0Mike went above and beyond to get repairs done so I could ride on my vacation as planned.
- RRRJul 25, 20251.0I have taken several bikes in for various services from for the last 2 years and something always goes wrong. One time I got a new chain and they didn't lubricate it so on the first ride mile from my house as soon as I started climbing a hill I had to turn around. When I brought it back in the service manager was really rude about it. Once they did more work than I requested and was quoted for and still charged me. The giant sign says 24 hour service turn around but it always takes closer to a week even if you aren't ordering parts. I asked about the 24 hour promise and loaning me a bike and the service manager just blew me off. The techs seem competent and are nice but are really overworked and make errors because of it. Service manager is horrible. I now take all my bikes elsewhere even though I have to drive further.
Frequently Asked Questions About Trek Bicycle El Dorado Hills
What types of bicycles does Trek Bicycle El Dorado Hills offer?
Trek Bicycle El Dorado Hills offers road, city, mountain, and electric bikes to fit various riding styles.
Where is Trek Bicycle El Dorado Hills located?
It is located at 4420 Town Center Blvd, El Dorado Hills, CA 95762, in the Town Center shopping village.
What are the operating hours of Trek Bicycle El Dorado Hills?
The store is closed on Mondays, open Tuesday through Friday from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Trek Bicycle El Dorado Hills provide bike repair services?
Yes, they offer service and tune-ups for bikes of any brand.
What payment options are accepted at Trek Bicycle El Dorado Hills?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Trek Bicycle El Dorado Hills offer in-store shopping and curbside pickup?
Yes, they offer both in-store shopping and curbside pickup.
Is Trek Bicycle El Dorado Hills supportive of the local cycling community?
Yes, they are involved with local cycling organizations like NICA and SABA.
What nearby places can I visit before or after shopping at Trek Bicycle El Dorado Hills?
Nearby you can visit Teaspoon Boba for bubble tea, EDH Farmers Market for fresh produce, and Cold Stone Creamery for ice cream treats.
Are there any nearby bike shops close to Trek Bicycle El Dorado Hills?
Yes, Folsom Bike - El Dorado Hills Location is another bicycle shop nearby if you need alternative cycling options or services.
How can the nearby Pediatric Dental Specialists benefit someone visiting Trek Bicycle El Dorado Hills?
If you have children with dental appointments nearby, you can conveniently visit Trek Bicycle El Dorado Hills before or after your appointments at Pediatric Dental Specialists.