Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Dublin is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and the best local advice about riding in the surrounding area.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
272 reviews
5 stars
251
4 stars
11
3 stars2
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, knowledgeable, and genuinely helpful, with many customers highlighting exceptional service experiences.
Product Quality
Customers expressed high satisfaction with the quality of bikes and accessories, noting good value for money and positive experiences with bike performance.
Repair Services
The repair department was frequently commended for its efficiency and thoroughness, with many customers appreciating the quality of work and quick turnaround times.
Sales Experience
Customers reported positive buying experiences, with staff providing helpful guidance without pressure to upsell, leading to a comfortable shopping environment.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences related to service inconsistencies and communication issues.
- COChuck Ojeda4 days ago5.0Trek shop took great care of my Cervelo P3 tri bike with periodic maintenance process. Also repaired/adjusted my other specific issues. They valued my time in the drop off/pick up processes.
- KBKim BongseongNov 11, 20255.0My neighbor strongly recommended me when I needed to buy a bicycle for my daughter. Bicycle is well managed in perfect condition. In addition, shop manager and staff are always willing to listen customer's opinion and improve their service. If you need a perfect bicycle with service, I would strongly recommend Trek, Dublin.
- JBJohn BenbenekOct 28, 20255.0Bought a new bike there one year ago and have been in maybe four times since then for various reasons. The staff here is consistently pleasant, professional, and friendly. This is an outstanding bike store!
- LMLeonardo MolinaOct 25, 20255.0Andretti is amazing.
- DPDr AQ PsychiatristOct 4, 20255.0I had a fantastic experience at Trek Bicycle when I purchased my new bike. From the moment I walked in, the staff were incredibly welcoming, patient, and attentive. They took the time to understand what I was looking for and guided me through different options without any pressure. Everyone I interacted with was knowledgeable and clearly passionate about what they do. They explained the features in detail, answered all my questions, and made sure I felt confident with my choice. They also helped with sizing, accessories, and made sure everything was set up perfectly before I left. It’s rare to find customer service this good—friendly, professional, and genuinely helpful. I’m extremely happy with my bike and the overall experience. I highly recommend this Trek location in Dublin to anyone looking for quality products and excellent service!
Frequently Asked Questions About Trek Bicycle Dublin
What products and services does Trek Bicycle Dublin offer?
Trek Bicycle Dublin offers the latest products from Trek and Bontrager, bike service and tune-ups for any brand, and local riding advice.
Where is Trek Bicycle Dublin located?
It is located at 7222 San Ramon Road, Dublin, CA 94568, USA.
What are the store hours for Trek Bicycle Dublin?
The store is closed on Mondays. From Tuesday to Friday, it is open 11:00 AM to 6:00 PM; Saturday 10:00 AM to 6:00 PM; Sunday 12:00 PM to 5:00 PM.
What payment options are accepted at Trek Bicycle Dublin?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Trek Bicycle Dublin offer bike delivery or in-store pickup?
Yes, they offer both delivery and in-store pickup services.
How can I contact Trek Bicycle Dublin?
You can call them at +1 925-829-4310 or email dublinca@trekbikes.com.
What nearby places can I visit if I want to eat after shopping at Trek Bicycle Dublin?
After visiting Trek Bicycle Dublin, you can try nearby restaurants like Young Dong Tofu House, Burma Burma, Pho Dublin, or Hana Japan Steak & Seafood.
Are there any fitness or recreational spots near Trek Bicycle Dublin?
Yes, nearby you can find AVA Jiu-Jitsu for martial arts and Dublin Ice Rink for ice skating and recreation.
Where can I find childcare or preschool services near Trek Bicycle Dublin?
Nearby options include Beyond Montessori School and Dublin KinderCare, both offering childcare and preschool services.
Does Trek Bicycle Dublin have a website where I can learn more or shop online?
Yes, their website is https://www.trekbikes.com/us/en_US/retail/dublin/ where you can find more information and shop.