Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Castro Valley (formerly Eden Bicycles) is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style.
We’re conveniently located in Castro Valley, where we’re proud to serve the surrounding communities of Oakland, Fremont, and San Lorenzo. We’re also lucky to be located near some awesome places to ride, like Lake Chabot Trails, Cull Canyon Road, and San Leandro Marina.
Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer!
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
189 reviews
5 stars
165
4 stars
8
3 stars
3
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to assist and provide valuable advice.
Repair Efficiency
Many reviews noted quick turnaround times for repairs and maintenance, with several customers expressing satisfaction with the speed and quality of service.
Product Knowledge
Staff demonstrated a strong understanding of products and services, helping customers make informed decisions about purchases and repairs.
Mixed Experiences
While most feedback was positive, some customers reported issues with specific products and service inconsistencies, indicating room for improvement.
Store Environment
The shop was frequently described as clean, well-organized, and welcoming, contributing to a positive shopping experience.
- KTK TranNov 15, 20255.0Very nice bike shop and good customer service. Do repair and tune up also. Got my ebike tuned up here and shifting smooth now.
- GAGuardCardCourses AdminNov 10, 20251.0I had taken my custom eBikes there several times because the new owners took over and had a policy listed that they work on all Bikes. When I picked up a bike recently the Mgr was very rude about the fact that they won't be able to work on any of my custom bikes going forward. There is a new state ordinance making my throttle based ebikes soon classify as motor cycles and they are not allowed to work on them. The owner or head Mgr was rather rude. It was just like don't come back again, after I have spent a lot of money there. I recommend going somewhere else. I am getting a new bike soon, which is legal, but I sure won't bring it to Trek CV. I have a spinal cord injury that limits my Pedaling so I have to have a Throttle, or I cant ride any long trails. Any state ordinances that don't take into account people with disabilities, including eBike laws, are in violation of other state laws which do require disability assistance.
- DCDustin COct 24, 20255.0Bike tech Tyler was courteous, professional super helpful. I picked in a new set of climbing rims from on line, they arrived on Tuesday. I took them for a quick spin Wednesday. They loosened up pretty bad. I had a race on Friday, so I brought them in after work on Thursday to Tyler. He initially said it might take 24hrs to get them fixed. This was understandable but unfortunate. He called me 2 hrs later that trued them up and they were ready to go. I have never had such a quick turnaround on rims. I raced them Friday and they held up awesome. Thx Tyler!
- LHLuke HughesOct 24, 20255.0Friendly, professional, plus a beautifully maintained shop to boot.
- RNRoberto NortonOct 16, 20255.0We bought a new bike here for my wife. The staff was very friendly and informative. Would recommend to others.
Frequently Asked Questions About Trek Bicycle Castro Valley
What types of bicycles can I find at Trek Bicycle Castro Valley?
You can find road, city, mountain, and electric bikes tailored to your riding style at Trek Bicycle Castro Valley.
Does Trek Bicycle Castro Valley offer bike repair services?
Yes, they provide service and tune-ups for bikes of any brand.
What are the store hours for Trek Bicycle Castro Valley?
The shop is closed on Mondays. Tuesday through Friday, it's open from 11 AM to 6 PM. Saturdays are 10 AM to 6 PM, and Sundays are 12 PM to 5 PM.
Where is Trek Bicycle Castro Valley located?
They are located at 3318 Village Dr., Castro Valley, CA 94546, US.
What payment methods are accepted at Trek Bicycle Castro Valley?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Trek Bicycle Castro Valley offer in-store shopping and curbside pickup?
Yes, they offer both in-store shopping and curbside pickup services.
How can customers contact Trek Bicycle Castro Valley?
You can contact them via phone at +1 510-881-5000 or email at castrovalley@trekbikes.com.
What nearby parks or trails are good for biking near Trek Bicycle Castro Valley?
Nearby biking spots include Lake Chabot Trails, Cull Canyon Road, and San Leandro Marina, perfect for riders of all levels.
Are there any dining options near Trek Bicycle Castro Valley?
Yes, you can visit nearby restaurants like 88 BaoBao and Nick The Greek after your bike ride or shopping.
What other shops and services are close to Trek Bicycle Castro Valley?
Nearby you can find Merle's Hallmark Shop for gifts, The Cuttery for salon services, and Urban Indigo Art and Design for art and jewelry.