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The front of the REI store in Burbank, California
Brand Certified

REI

4.4
(813 reviews)

Business Details

(818) 847-9509
https://www.rei.com/stores/burbank

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
1900 W Empire Ave, Burbank, CA
91504, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 7:00 PM

Reviews

4.4
813 reviews
5 stars
611
4 stars
83
3 stars
28
2 stars
19
1 star
72
  • GB
    Grace Balint
    1 day ago
    5.0
    I have been to this location multiple times and always receive excellent service. On my most recent visit, Rashad assisted me with shoes and WOW I could not be more impressed! His knowledge about each shoe brand, professionalism and personality are all top notch. I left our interaction smiling, as he provided such outstanding customer service. If you're in this store please request Rashad for 5 star service!
  • DA
    David Allen
    2 days ago
    5.0
    Eileen, Hannah, and Analisa The most professional aspect to approach me as your loyal customer…. They did their best I was so appreciative
  • AM
    A M
    2 days ago
    2.0
    Apparently their hiking boots do not provide support. Guess I asked the wrong person for help. Not knowledgeable. Have been using boots from a cheaper chain. Might stick to that.
  • CM
    CARMEN Mcd
    Apr 4, 2026
    2.0
    I purchased the membership however they wont honor their policy by changing one of their tennis shoes i purchased 8 months ago and its defective.i paid $145 but they won't take them even though they know their shoe was defective.
  • EW
    Elle Wisnicki
    Mar 15, 2026
    5.0
    I came in looking for a wet suit off season and first a nice guy went asking around and came back to tell me it was low stock, then the shoe section guy for Saturday night was very helpful bubbly & friendly with me. Then there was Korbi! She went ABOVE AND BEYOND. She helped me try on a wet suit that was way too small & helped me get it off & then came to find me in the other section and found literally the only wet suit pants that would work. SHE WAS AMAZING and made me feel so comfortable amidst my poor timing of coming at closing therefore chaotic. She was even supportive when I lost my phone. Then Savannah was my cashier and she was so helpful with everything I was carrying, patient with me, let me run back & get my phone made sure I got the 20% off and so much more. GREAT HUMANS!!!

Frequently Asked Questions About REI

What types of outdoor gear and clothing does REI offer at the Burbank location?

REI offers a wide range of quality outdoor gear and clothing, including their own award-winning REI brand, plus top brands like The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.

What are the operating hours for REI in Burbank?

REI is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 7:00 PM.

Brand Certified Facts from REI

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Certified April 05, 2026Yext Knowledge Graph
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