Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
941 reviews
5 stars
633
4 stars
176
3 stars
43
2 stars
34
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised helpful employees while others reported rude or unprofessional behavior.
Store Organization
Customers noted disorganization and poor layout, making it difficult to navigate the store.
Product Availability
Some customers expressed frustration over items being out of stock or not available as advertised.
Pricing
Many customers found prices to be high, though they acknowledged the quality of the products.
Membership Issues
Concerns raised about the membership program and customer service related to returns and rewards.
- NHNicholas Hochberg2 days ago5.0Cool
- YPYM ParkOct 31, 20252.0Visited Oct. 30 2025, around 4:30pm - Unfriendly cashier. The service could be much better.
- DMDennisoojyyh hi 5th uhh y hill MoronesOct 27, 20255.0Purchased some ski equipment today.Sales staff was more than welcome to give me great advice and options to satisfy my needs! Thank you REI
- LGLewis G.Aug 16, 20251.0The worst merchandised Rei I've ever tried to shop. Impossible floor layout, doesnt tell a story. Former softgoods merchant
- ABAndrew BrosnanAug 10, 20255.0On August 10, 2025, Alia in the shoe department helped me with running shoes. She was friendly, efficient, and demonstrated caring for my experience. (Over the last few years, I have had experiences with staff who didn't seem to care or seemed like a cold, I'm-too-cool-for-school barista.) Gives me faith in the store again. Give her a raise!
Frequently Asked Questions About REI
What types of outdoor gear and brands does REI Berkeley offer?
REI Berkeley offers quality outdoor gear including award-winning REI brand products. They carry brands such as The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What are the regular store hours for REI Berkeley?
REI Berkeley is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does REI Berkeley offer in-store pickup or delivery services?
REI Berkeley provides in-store pickup services for customer convenience.
What payment options are accepted at REI Berkeley?
REI Berkeley accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, PayPal, and Visa.
Is there a satisfaction guarantee on products purchased at REI Berkeley?
Yes, REI stands behind all their products with a 100% satisfaction guarantee.
What is the physical address of REI Berkeley?
REI Berkeley is located at 1338 San Pablo Ave, Berkeley, CA 94702, USA.
Are there any nearby restaurants where customers can eat before or after visiting REI Berkeley?
Yes, nearby dining options include Chipotle Mexican Grill, Pochys (Indian restaurant), Lulu Berkeley (Middle Eastern cuisine), and Nest Of Comforts tea room and cafe.
What nearby shopping centers or stores can customers visit near REI Berkeley?
Customers can explore the Gilman District North & South shopping centers, Eastern Classics LLC furniture and antique store, Chacos shoe store, and Blick Art Materials for arts and crafts supplies.
Are there any nearby services, such as automotive repair or phone repair, near REI Berkeley?
Yes, nearby services include Autometrics and Precision People's Car Repair for automotive needs, iPhone Repair Care+ for mobile phone repair, and Western Union for money transfer services.
Does REI Berkeley have an online presence or mobile apps for shopping?
Yes, REI offers mobile apps available on both iOS and Android platforms, and you can visit their website at https://www.rei.com/stores/berkeley.