Golf Town

Reviews

• TP

  Talisa Pirri

  May 7, 2026
  1.0
  Really disappointed with my experience at this Golf Town store. The other night I saw the Stanley 890ML Tumblers were on sale online, so before leaving my house I called the store to confirm they had them in stock and that the pricing matched the website. The employee on the phone told me “Yes, same pricing, and we have lots of colours in stock, I’m staring right at them.” I then drove 20 minutes to the store. When I arrived, I noticed the shelf price still showed $46, but assumed the discount would apply at checkout. I picked my favourite colour and went to the till, where the same employee from the phone told me it was still $46. I explained that I had called ahead specifically to confirm the online sale price and even showed the website on my phone. He then said, “Okay, I’ll honour the online price for you.” At that point, a manager named Sanjay stepped in. He checked the website and insisted the tumbler I chose wasn’t on sale, despite all the other 890ML tumblers being discounted. After about 10 minutes of them checking the shelves and computer, I was told that every colour except the one I picked was included in the sale. Even the employee asked if they could just sell it to me at the sale price, but the manager refused. It honestly made no sense that one colour out of several identical tumblers wouldn’t be included. What made this more frustrating is that I had called ahead specifically to avoid wasting my time, and the store staff had already given me incorrect information. Instead of resolving the issue for a customer who drove out there based on their mistake, the manager chose to argue over one tumbler colour. I ended up settling for a different colour I didn’t even want just to avoid leaving empty-handed. Customer service here seriously needs improvement and better staff training, especially from management. I want to again say PRICING IN STORE IS WRONG, EMPLOYEES ARE GUESSING NOT CHECKING, MANAGER IS RUDE AND UNWILLING TO HELP RESOLVE SITUATION. STORE IS LACKING IN CUSTOMER CARE
• SB

  Spencer Bak

  Apr 25, 2026
  5.0
  Jacob with the fluffy hair created a wonderful buying experience even tho I didn't buy anything he convinced me to try and set my ball speed record. Give that pretty boy a raise.
• BW

  Benjamin Walton

  Apr 3, 2026
  5.0
  My go to location that has everything you could need. Look for Calvin, he will give you exceptional service and advice! Knowledgeably led me through multiple club fittings and found everything I wanted with ease.
• SA

  Steph Altenhof

  Mar 14, 2026
  5.0
  Purchased a set of irons and Doug was incredibly helpful and kind!
• ZM

  Zoë Jackson McGrath

  Feb 22, 2026
  5.0
  My husband went for a driver fitting with Dylan and we were very impressed with the service received. Super informative, got some great insights into each of the clubs and what suited him. Walked away with a clear winner and a great deal. Would recommend to anyone!

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