Fresh Air's first location was opened by Jim and Karen Bates on May 1st, 1981. Today, Fresh Air is owned and operated by Ryan and Amie Olar, a husband-wife team who enjoys a fantastic relationship with Kelowna, Marty Tymm and other partners.
From the start and to this day the soul of the business is to promote active living. Cycling, Skiing, Running and Triathlon are in Fresh Air's DNA. From sales to fitting, we ensure our customers have the best experience getting the gear they need.
We are very proud of over 40 years of being the best community partner we can be.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.