Golf Town

Reviews

• JR

  James R

  5 days ago
  5.0
  I went to Golf Town Today with a preconceived notion of what I wanted for irons. Kevin was professional and worked with me analyzing my swing with a variety of different clubs. As it turns out my preconceived notions were completely wrong. Kevin took the time unboxing, taping and letting me test different weights, flexes and heads. He was not at all pushy or sales driven. Was a very good experience. I would highly recommend going to golf town on the northside and asking for Kevin.
• BW

  Bradley Williams

  Apr 25, 2026
  5.0
  They know they're stuff and are more than happy to answer your questions
• EN

  Ed Nolin

  Mar 12, 2026
  1.0
  Very disappointed with my experience at Golf Town regarding their current “Trade-In Days” promotion. The advertising is extremely misleading and feels designed mainly to get customers into the store rather than clearly explain the offer. When you look at the promotion, there is nothing that clearly states that only one club qualifies for the 50% trade-in bonus. I brought three clubs in expecting the bonus to apply as advertised, only to be told after arriving that only one of them counted. I was also told this had changed from last year, which makes it even more frustrating since the current promotion doesn’t clearly explain that change. Even after that, I decided to move forward and purchase new clubs anyway. However, when I got to the front counter, the clerk said he needed to check if the Ping G430 qualified for the promotion because “they are always changing the clubs.” After another five-minute wait, I was told those clubs didn’t qualify and that only the brand-new G440 drivers qualified, which had just launched. At that point I had already spent about 30 minutes in the store, only to hear two different explanations about how the promotion actually works. It was a very frustrating experience and gave the impression that Golf Town has very little regard for their customers’ time. To be clear, I wasn’t upset about the trade-in value itself. I understand they use a third-party service for that so they don’t have to stock used equipment. My issue is with the misleading promotion and inconsistent information once you’re in the store. Also to be fair, this is not a criticism of the staff. The employees I dealt with were polite and clearly just following corporate policies. The problem is with how the promotion is structured and communicated. Unfortunately, this experience made Golf Town feel like just another big box retailer focused on getting people through the door rather than providing a transparent customer experience. I would strongly encourage golfers to support their local pro shops or smaller retailers when possible. At least then your money stays in the community and you’re dealing with businesses that genuinely care about their customers. Unless you’re getting something at a blow-out price that’s too good to pass up, do yourself a favor and consider supporting local instead.
• SS

  shelby

  Mar 10, 2026
  5.0
  Great selection of clubs and golf gear, Jane was extremely friendly. I came here looking for a putter grip and the customer service was amazing! I don’t know a lot about golf and Jane helped me find exactly what my boyfriend was looking for.
• DH

  Denise Henderson

  Mar 6, 2026
  5.0
  Went in to shop for a new set of clubs. Evan was extremely helpful and knowledgeable. Returned the next day, armed with my list from research I had also done to narrow down my options. David helped me choose 2 from my list to test out in the simulator. He went above and beyond and offered suggestions on my stance, club position and swing to help me with my experience in selecting the best clubs for me. Next off to the shoes section, gloves and balls. 2 hours later I was decked out and David was so patient with me and my questions and selections. Would highly recommend visiting this store for your golf needs. Be sure to ask for Evan or David!