Golf Town

Reviews

• MB

  Mahonri Butler

  Jul 1, 2026
  1.0
  I came in today to get fitted for the Taylor made QI irons in the gun medal edition well on sale (sale ended today). I told the fitter that they are the ones I was looking at before the fitting even started. I have never been fitted before but from what I’ve read they should measure floor to wrist for the correct shaft length can measure you hand for grip size as well as give different club faces to try. The fitter didn’t do any of the above. Asked how tall I am and what size glove I wear (I don’t remember what glove size I am I got a bunch from costco years ago and haven’t needed to buy new ones since). Come to the end of the fitting he is showing me the normal colour new sets of Qi irons. I asked about getting the gun metal and was told it “could not be done because they were released last year and are no longer able to be ordered with custom fitting. So I paid the $62 and left feeling like I over paid for an indoor driving range but used a longer club that may or may not have even been the correct length. Come to find out straight from the Taylor made website that it is in fact not too late to have the Qi gun metal ordered to fit. I feel scammed and was blatantly lied to.
• VN

  Vi Nguyen

  Jun 20, 2026
  5.0
  I would like to thank Kevin for his excellent service today! We came in for new grips for our putters and he was very helpful. He provided us with some good recommendations and was able to complete everything within a few minutes. We had a great experience, thanks Kevin!
• HP

  harvey panesar

  Jun 9, 2026
  5.0
  Was looking for a Taylor Made Qi35 driver and wood. When I got there James and Jane made sure I recieved what I was looking for. Made my day! Great service and very happy with James help! Although a distance out of thw way, was glad I made the trip there. Go see them to fulfill whatever needs you have!
• JW

  Jan W

  Jun 6, 2026
  5.0
  Keith was extremely helpful and accommodating to put my new handles on my 5 clubs today. I said I needed back by Monday he wasn't sure as they had a lot of jobs..... He accommodated me in getting them done in an hour! Thanx Keith great customer service. Very appreciated!
• DD

  Dawson

  May 30, 2026
  1.0
  Golf is supposed to be a sport of courtesy, friendliness, and overall enjoyable. When I came to this particular golf town, I received nothing, but rude and unwilling staff to help. I brought in a club for warranty over two months ago, and finally got it back this week. Initially, when I first brought it into be shipped out, the manager Jordan, was completely unhelpful, told me not to expect anything back, and did not even want to reach out for warranty in the first place. Put it this way, I forgot to grab my warranty paper on my way out, so I walked back in, rather then showing their customer service, I was told it was all the way in the back on the counter, thanks guy. A few weeks went by with no update, so I called to ask where it was at, and was told it was shipped off the previous Sunday, about two weeks after I dropped it off. Another couple of weeks go by without any update, I called again, and was left on hold for over twenty minutes saying it was going to another few weeks, even after being told before that it would be in before I even called the second time. I understand the manufacturer could be out of stock, or other complications, but why quote me a certain time, then later keep on saying a couple more weeks. I live out of town, and was in Edmonton for once, and stopped by to see if my replacement arrived, again, got quoted more time on top of what I was previously quoted, but was called a few weeks later to say it finally arrived. I was unable to go into Edmonton for some time, so my mom brought in my warranty paper to pick up the replacement, and on the paper I wrote down what I would like to have done for the club. The guys who were there at the time, a different manager and an older fella, looked at her and laughed at what I had asked them to do. The whole time she was there, the guys were rude and snotty towards her. Needless to say, after all this back and fourth, unpleasant interactions, and just a low bar for customer service, I will not be returning to this location. Absolutely pathetic how unwilling some of the workers here are.