Golf Town

Reviews

• DR

  David Ronald

  3 days ago
  5.0
  I’ve had a serious problem not being able to find a specific club to match up my wife’s set for her birthday. Having said that I’m located in Hamilton Ontario. I managed to find the club that I was looking for at this location. Johnathan immediately went and done a visual search and put it on hold for me . Got a hold of my local store and Johnathan went over the top to make sure this specific club will be delivered to my location. Customer service doesn’t get any better than this. Thanks again Johnathan for your superior customer service. Thanks Dave
• JR

  Jaime Ricafrente

  4 days ago
  2.0
  April 26, 2026 10am I came in and bought two Taylormade wedges. I asked a sale rep if they had a 54 LB and the sales rep comes telling me they don't make that So I purchased it since I was in a rush. O n ly the find out that the Sales repnis clueless about their products. I would of accepted "we don't have it at the moment." or "I can check another location." But I realized Richmond Golftown is just about one time $ rather than returning customer loyalty I shall spread the word.
• KL

  Kirby Leong

  Apr 25, 2026
  5.0
  Great help! Derrick reached Titleist and got my almost 2 year old 7 iron T200 repaired (snapped shaft/hossel) at no cost. Thank you Derrick and Kaven!!!
• VV

  V

  Apr 24, 2026
  1.0
  There seems to be no one answering the phones at this location. Not off base from the reports of poor customer service here.
• PM

  Peter Maxwell

  Mar 28, 2026
  5.0
  I went in for an iron fitting and was extremely happy with the results! Being a tall golfer (6'6), my irons needed to be extended and adjusted for my swing. My fitter Jack was able to dial in my specifications and fit me with a custom set of Cobra irons that were within my budget. I would definitely recommend all golfers to go for a fitting at Golf Town, especially if you're tall like me!