Business Details
About
Golf Equipment ShopSporting Goods Store
Visit Canada's greatest Golf store for all the latest Clubs, Grips & Shafts, Shoes, Golf Balls, GPS, Bags, Apparel, and Accessories. We are the leaders in custom golf clubs fitting.
Location
Hours
Reviews
3.8
369 reviews
5 stars
173
4 stars
76
3 stars
35
2 stars
25
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the knowledgeable and helpful staff, there were numerous complaints about poor service, rudeness, and inconsistent treatment of customers.
Product Knowledge
Several reviews highlighted the expertise of staff members, particularly Eddie, Hikaru, and Tej, who provided tailored advice and assistance.
Store Experience
The store was noted for its wide selection of golf products and well-maintained environment, but some customers expressed dissatisfaction with the availability of certain items and the fitting room experience.
Management Response
Some customers appreciated the proactive approach of management in addressing complaints, while others felt that staff attitudes reflected poor management practices.
- RMRyan MartinJan 4, 20265.0I had a fantastic experience at this location today! Came in with an issue I had with a tech product, wasn't syncing up properly. However Nigel who I believe was the manager went above and beyond to correct the problem! I left feeling like I had been treated with excellent care and all my needs were taken care of and then some! Just want to thank Nigel and the staff for an excellent experience! I already loved shopping at this store but it's nice knowing that the staff actually care about their customers! Thanks again Nigel!
- WAwill alabazoJan 3, 20265.0Tyler G. made getting my putter re-gripped a seamless experience and I appreciated the options he took the time to show me. Thanks for the great customer service!
- CJColby JagerDec 2, 20251.0Advertised good prices for clubs online on Black Friday and then cancelled my order once all the sales were gone...
- CLCindy LNov 27, 20255.0Golf Town Richmond has become my go-to golf place! Last time I was there, we had a very good experience with a new Driver purchase. Hikaru the sales rep who helped us was very knowledgeable and patient with our questions and our demo-ing of many types of clubs.
- SLSonny LimNov 26, 20255.0Best golf town in the lower mainland. Nigel has been great and helped me out each time with amazing customer service
Frequently Asked Questions About Golf Town
What are the operating hours of Golf Town in Richmond, BC?
Golf Town is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM. Holiday hours vary.
Where is Golf Town located in Richmond?
Golf Town is located at 9751 Bridgeport Road, Unit 130, Richmond, BC, V6X 1S3, Canada.
What brands does Golf Town carry?
Golf Town carries brands such as Cobra, TaylorMade, PXG, Titleist, Callaway, Ping, Wilson, Nike, Adidas, and TravisMathew.
What types of products can I find at Golf Town?
Golf Town offers golf shoes, golf clubs, golf balls, golf apparel, and golf bags.
Does Golf Town offer custom golf club fittings?
Yes, Golf Town specializes in custom golf club fittings and is a leader in this service.
What is the contact email for Golf Town in Richmond?
You can contact Golf Town Richmond via email at richmond@golftown.com.
How can I book a custom fitting session at Golf Town?
You can reserve a custom fitting session online at https://www.golftown.com/en-CA/custom-fit/.
Are there any golf instructors or training facilities near Golf Town?
Yes, GOLFTEC Richmond BC and Vancouver Golf with Lee, both golf instructors and training venues, are near Golf Town and can complement your golf practice after shopping.
What public transportation options are available near Golf Town?
Bus Stop 56975 (serviced by bus routes 407, 430, and 620) is nearby, providing convenient access to Golf Town via public transit.
What nearby amenities can I visit before or after shopping at Golf Town?
Near Golf Town, you can visit Tim Hortons for coffee, Sungiven Foods for groceries, and Moxie's Grill & Bar for dining, making it convenient to combine your shopping with other errands or meals.