Trek Bicycle Port Coquitlam

4.8
807 reviews
Trek Bicycle Port Coquitlam

About

Bicycle StoreBicycle Repair Shop
Trek Bicycle Port Coquitlam is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, kids', or electric bike to fit your riding style. We’re conveniently located in Port Coquitlam, where we’re proud to service our surrounding communities. We’re also lucky to be located near some awesome places to ride, so we’re always happy to give you some advice on the best places to explore in the area. Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer.

Location

Trek Bicycle Port Coquitlam
3590 Westwood Street, Port Coquitlam, BC
V3B 4S8, Canada

Hours

Reviews

4.8
807 reviews
5 stars
735
4 stars
28
3 stars
12
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, knowledgeable, and helpful, with many customers praising their willingness to go above and beyond.

Product Knowledge

Customers appreciate the staff's expertise in guiding them through product selections and providing detailed explanations about bike features and maintenance.

Service Quality

While many reviews highlight excellent service and quick fixes, there are some concerns about inconsistent service quality, particularly regarding bike repairs.

Store Environment

The store is noted for being clean, organized, and well-stocked, contributing to a positive shopping experience.

Mixed Experiences

Some customers reported negative experiences, particularly with management and service issues, indicating a need for improvement in certain areas.
  • DC
    Darryl Cook
    6 days ago
    5.0
    The gentleman we dealt with was great. He answered all of our questions and informed us of everything we needed to know about buying our young daughter her first bike
  • CY
    cody yates
    Nov 10, 2025
    5.0
    Stopped by yesterday to pick up an online order. The staff were amazing. Everyone was very friendly and helpful. I will be coming back here for my future bike needs. It’s refreshing to receive proper customer service.
  • AC
    Alicia-Lisa Coach
    Oct 12, 2025
    5.0
    Amazing service by the staff
  • EE
    Erin Empey
    Oct 12, 2025
    5.0
    I ordered a rack and the wrong sized fenders from trek online that I tried to DIY install and got really overwhelmed. Adding accessories to a carbon fibre bike is tricky and there were things to know that I just wasn't prepared for. Huge shout out to Brad who went the extra mile getting me all sorted out with the correct parts and did a beautiful install. Much appreciated!
  • MJ
    Maryam Jamshidian
    Oct 7, 2025
    1.0
    The manager of the store Kevin didn't understand my concern. He kept on gaslighting me when I mentioned about my concern.

Frequently Asked Questions About Trek Bicycle Port Coquitlam

What types of bikes does Trek Bicycle Port Coquitlam offer?

Trek Bicycle Port Coquitlam offers road, city, mountain, kids', and electric bikes to fit various riding styles.

Can I get bike service and tune-ups for brands other than Trek at this shop?

Yes, Trek Bicycle Port Coquitlam provides service and tune-ups for bikes of any brand.