Visit Canada's greatest Golf store for all the latest Clubs, Grips & Shafts, Shoes, Golf Balls, GPS, Bags, Apparel, and Accessories. We are the leaders in custom golf clubs fitting.
Many customers praised the helpfulness and knowledge of staff, particularly during club fittings, while others reported poor service and unhelpful attitudes from certain employees.
Product Selection
The store offers a wide variety of golf equipment and apparel, with many customers appreciating the selection and sales available.
Fitting Experience
Numerous reviews highlighted positive experiences with club fittings, noting staff expertise and personalized service, although some customers faced issues with order fulfillment.
Store Environment
Feedback varied on the store atmosphere; while some found it welcoming and well-organized, others reported feeling ignored or uncomfortable due to staff behavior.
Management Response
There were mixed reviews regarding management, with some customers appreciating follow-up and resolution of issues, while others criticized management for poor customer service.
DM
Darren McKnight
2 days ago
5.0
I've been in a couple times recently and worked with Jeff at the North Van location on selecting and customizing a new iron set. First class experience. He spent loads of time helping educate me on the options and finding a good fit. No hard sell, just clear info, and I walk away happy with my purchase.
EG
ekkehard goetting
Nov 7, 2025
2.0
I would give staff and choices of club selections a 5 plus.
Golf clothing, shoes etc. drags the rating to very low. As the premier supplier of everything golf, trying to get ready for adverse autumn and winter conditions, choice of clothing, waterproof pants and jackets, shoes is incredibly poor. No size matching jackets pants , no top brand, no shoes size 12 plus.
Had to settle for non hooded sun mountain jacket mixed with Adidas pants and had to give up on waterproof, spiked shoes.
PW
Phillip Wong
Nov 3, 2025
5.0
Alex did exceptional work in helping me process some returns for demo days and helping me find the putter I was looking for. Great customer service from him and would not hesitate to suggest looking for him in store if you need help
EM
Elizabeth May
Sep 4, 2025
5.0
Great store I got my 9i here
JL
joseph little
Aug 21, 2025
5.0
Ordered Srixon Zxi5 irons. Came in on time but with stiff rather regular shaft. I ordered R. Golftown sales guy immediately contacted srixon and brand new clubs arrived 5 days later with R shaft. No cost to me. Very quick. No hassles. A mistake was made and GT and srixon made it right. Excellent customer service.