Golf Town

4.1
242 reviews
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Business Details

2507 Enterprise Way, Kelowna, BC
V1X 7K2, Canada
(250) 861-8832
https://locations.golftown.com/golf-town-d8632677271c

About

Golf Equipment ShopSporting Goods Store
Visit Canada's greatest Golf store for all the latest Clubs, Grips & Shafts, Shoes, Golf Balls, GPS, Bags, Apparel, and Accessories. We are the leaders in custom golf clubs fitting.

Location

Golf Town
2507 Enterprise Way, Kelowna, BC
V1X 7K2, Canada

Hours

Reviews

4.1
242 reviews
5 stars
135
4 stars
53
3 stars
19
2 stars
12
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the helpfulness and knowledge of staff, many reported poor service and lack of assistance during their visits.

Pricing Issues

Customers frequently mentioned that prices are often perceived as high, with complaints about incorrect pricing and lack of sales on desired items.

Product Selection

The store is noted for having a wide variety of golf equipment, but some customers expressed disappointment with inventory levels and availability of specific sizes.

Staff Knowledge

Several reviews highlighted the staff's expertise and ability to provide valuable advice, although this was inconsistent across different visits.

Store Management

There are concerns about store management and organization, with reports of staff being unresponsive or unhelpful, impacting overall customer experience.
  • BH
    Brad Houghton
    Nov 12, 2025
    5.0
    Great selection of anything golf!
  • GB
    Gary Bray
    Oct 25, 2025
    3.0
    Everything is overpriced, you have to wait for sale items, but sometimes they never come on the item you want.
  • RM
    Rob McInnes
    Oct 16, 2025
    5.0
    Shout out to Todd's staff 'Taylor & Davis' at the Kelowna, BC location for the excellent service and taking time to track down a wedge for me, most appreciated.
  • GB
    Geon Barrett
    Oct 11, 2025
    1.0
    It’s this store going out of business? Their complete lack of customer service would suggest so. Terrible. I will take my business elsewhere. Good luck to that ownership group. I will wait for the going out of business sale.
  • SS
    Sun Shine
    Sep 19, 2025
    1.0
    My husband and I visited Golf Town in Kelowna on Thursday evening with the intention of purchasing a set of golf clubs. Unfortunately, the experience was very disappointing. We waited over 30 minutes for assistance. When we finally spoke to an employee, he said he would help us but needed to finish putting some items away first. Instead of returning, he ended his shift and left without acknowledging that we were still waiting or ensuring someone else could assist. There were several staff members on the floor, yet no one else offered to help during the entire time we were there. This lack of customer service was frustrating and unprofessional. Sadly, Golf Town lost out on a sale, and we left as very disappointed customers.
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Frequently Asked Questions About Golf Town

What products can I find at Golf Town in Kelowna?

Golf Town offers a wide range of products including golf clubs, golf shoes, golf balls, golf apparel, and golf bags.

What brands are available at Golf Town?

Golf Town carries popular golf brands such as Cobra, TaylorMade, PXG, Titleist, Callaway, Ping, Wilson, Nike, Adidas, and TravisMathew.