Golf Town

Reviews

• BG

  Bryant Gordon

  Oct 18, 2025
  1.0
  I’ve been a loyal Golf Town customer for years and have always trusted the brand for quality service and knowledgeable staff, until few weeks ago coming to this branch. I came in with my friends and his family genuinely interested in testing and possibly purchasing a new driver, and a 5 wood. I stood around waiting while the staff walked past me multiple times, completely ignoring me. I finally had to go up and talk to him as he was on his phone for so long texting or in the sim range. Even then, he barely acknowledged me, gave no real help, and spent most of the time swinging a club and texting like I wasn’t even there. At no point did he ask about my game, offer recommendations, or show the kind of interest and professionalism I’ve come to expect from Golf Town. I left the store frustrated and completely disrespected. I won’t be coming back to this location again, and if Jordan’s the standard for service here, I’d suggest others think again too as I agree with others reviews here.
• NC

  Nathan Clegg

  Sep 24, 2025
  1.0
  Walked in and didn’t have an employee acknowledge me for 20 minutes. Even when I was standing at the sim bay with a club, the employee walked past me three times and only helped me after I went up to him and asked him. When I finally got to swing the club, he wouldn’t let me take the plastic wrap off the grip and the club almost flew out of my hands several times. It was impossible to know how the club felt and performed. He was also very rude to the people I was with and wouldn’t let them try a club because he thought they were not good enough to try it as he swung clubs around the computer instead of helping us (terrible swing Jordan). I wanted to try other clubs but thought he was too useless to help me switch shafts into different heads so we left without any clubs we went in to buy. The worst service I have seen in a long time at any store, especially from a store I often as much as Golftown. Might be better off at an alternative store if you are looking for clubs.
• IS

  Ian Strandberg

  Sep 24, 2025
  1.0
  I went in to test a few clubs in the sim and potentially buy a new driver, 3 wood and 5 wood. When waiting by the sim, Jordan walked by me multiple times while trying to get his attention to open up the sim for me. After waiting approximately 10 minutes and me going up and tapping him on the shoulder, he finally responded to me. Once the sim was open I tried to talk to him and ask questions but he did not respond. He spent the whole time practicing his “golf” swing. I would not return to this location to buy anything whatsoever. Lost my respect.
• JC

  Josh Clegg

  Sep 24, 2025
  1.0
  The absolute worst service I have ever received in a retail store, I came to enquire about a new wood. I was the only customer looking at clubs in the store and the employee took 20 minutes to acknowledge I was there. Upon asking, and before I had explained my golf game or even swung a club in the sim bays, I was told I didn’t need the club. I guess him working on his swing and texting was more important than a long time golf town client.
• MI

  Mike Inglehart

  Jul 28, 2025
  2.0
  Needs a much wider selection. Regripping is ultra limited here. Save your time and go to a different golftown

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