REI

4.5
611 reviews

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
160 W Wetmore Rd, Tucson, AZ
85705, United States

Hours

Reviews

4.5
611 reviews
5 stars
481
4 stars
60
3 stars
22
2 stars
12
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, although some reported negative experiences with specific employees.

Product Quality

Customers generally appreciated the quality of merchandise, but there were complaints about specific items not meeting expectations and issues with returns.

Membership Concerns

Several reviews expressed frustration with the membership program, feeling pressured to join or being unable to purchase items without it.

Store Experience

The store was often described as clean and well-organized, but some customers noted limited stock and selection compared to other locations.

Pricing Issues

While some customers found value in the quality and membership perks, others felt that prices were too high and not competitive with local alternatives.
  • CB
    Cristin Boyd
    6 days ago
    5.0
    Worked with Seant to get some walking sticks for my elderly dad to use. Seant was very knowledgeable, helpful and kind. Thanks!!
  • AE
    Anthony K Estrada
    Nov 11, 2025
    5.0
    REI really never fails, my wife and I were about to embark on our 14 day tent camping trip along the entire west coast, found exactly what we needed. A huge shout out to “FOX” an employee that was in the front, he was super informative and had the right information for our trip, he was soooooo helpful and even gave us some of his secret BLM locations that ended up being some of the most BEAUTIFUL spots imaginable!! Thank you again “FOX”!! Much appreciated!!
  • JG
    Jerry Goodmen
    Sep 16, 2025
    5.0
    Yeti Neso Grande Sunshade
  • BA
    Bella Angelina
    Sep 1, 2025
    5.0
    ( REI) is the place to be and the only place we shop for our bike racks or top racks. The people there are helpful people they can try to answer any questions and do their best to assist you in looking for that new hiking or biking clothes. Their selections are usually good. They have many to choose from and they are very knowledgeable people. Thanks guys. Now we bugged out of Tucson gone up to Utah! More rides and fun up in the mountains. All in all, be sure to go to REI for your next shopping experience and see what they have to offer in the store near you.
  • MB
    Marie Bienkowski
    Aug 1, 2025
    5.0
    It’s so great to have a place to see and try on clothing! The staff are super helpful in finding styles and sizes. They know the products well.

Frequently Asked Questions About REI

What types of outdoor gear and brands does REI offer in Tucson?

REI offers a wide range of outdoor gear including camping, biking, skiing, and clothing. They carry popular brands such as The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc’teryx, Columbia, and Smith Optics.

What are the store hours for REI Tucson?

REI Tucson is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.