REI

4.5
616 reviews
The front of the REI store in Tucson, Arizona

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
160 W Wetmore Rd, Tucson, AZ
85705, United States

Hours

Reviews

4.5
616 reviews
5 stars
483
4 stars
61
3 stars
22
2 stars
14
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Many customers praised the staff for being friendly, knowledgeable, and helpful in assisting with product selection and providing advice.

Product Quality

Customers generally appreciated the quality of the merchandise, although some noted that prices were high.

Membership Issues

Several reviews expressed frustration with the membership program, feeling pressured to join or being unable to purchase items without it.

Inventory Concerns

Some customers reported limited stock and selection, particularly during busy seasons, leading to disappointment.

Customer Service

While many experiences were positive, there were notable complaints about rude service and unresolved issues with returns or repairs.
  • VK
    Vehement Knives
    Dec 27, 2025
    5.0
    Friendly staff, great selection (even one day after Christmas) If you park near H&M, you'll need to take the stairs down to the REI entrance. (Only important if someone in your party doesn't do stairs.) However, you CAN park closer to REI entrance on lower level.
  • JB
    JD B
    Dec 16, 2025
    4.0
    Expensive but very cool stuff
  • EE
    Eric Eia
    Dec 6, 2025
    2.0
    Love the store and the materials. Watch out for clearance labels and sales. We picked clothes out off the clearance and sale racks but they were very tricky with their tactics here (my wife said it felt like they were cheating). I grabbed blue pants off the 30% off rack, but only the green ones were on sale. Same thing with shirts, my red one was on sale but the same exact ones in other colors were not on sale, just the red (photo of tags provided). Finally, pants off the 50% rack were also full price but I’m sure I needed to grab the tan ones…not the light grey. Check your tags closely if you like bargain hunting, this felt like poor sportsmanship after spending almost $100 more than expecting. Same brands, items, sale racks, but chose the wrong colors?
  • BG
    Bryan Gardner
    Dec 5, 2025
    1.0
    Drove 40 minutes to pick up a parks pass after I confirmed over the phone they had passes. I got there and no passes, not a reliable place and the climbing gear is super overpriced.
  • BM
    B Miner
    Nov 25, 2025
    2.0
    Unfortunately, they didn't have any great sales.Didn't have my size didn't have what I wanted.I gotta, I don't know where you think coming to this one next time

Frequently Asked Questions About REI

What types of outdoor gear and brands does REI offer in Tucson?

REI offers a wide range of outdoor gear including camping, biking, skiing, and clothing. They carry popular brands such as The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc’teryx, Columbia, and Smith Optics.

What are the store hours for REI Tucson?

REI Tucson is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.