At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Many customers praised the staff for being friendly, knowledgeable, and helpful in assisting with product selection and providing advice.
Product Quality
Customers generally appreciated the quality of the merchandise, although some noted that prices were high.
Membership Issues
Several reviews expressed frustration with the membership program, feeling pressured to join or being unable to purchase items without it.
Inventory Concerns
Some customers reported limited stock and selection, particularly during busy seasons, leading to disappointment.
Customer Service
While many experiences were positive, there were notable complaints about rude service and unresolved issues with returns or repairs.
VK
Vehement Knives
Dec 27, 2025
5.0
Friendly staff, great selection (even one day after Christmas)
If you park near H&M, you'll need to take the stairs down to the REI entrance. (Only important if someone in your party doesn't do stairs.) However, you CAN park closer to REI entrance on lower level.
JB
JD B
Dec 16, 2025
4.0
Expensive but very cool stuff
EE
Eric Eia
Dec 6, 2025
2.0
Love the store and the materials. Watch out for clearance labels and sales. We picked clothes out off the clearance and sale racks but they were very tricky with their tactics here (my wife said it felt like they were cheating). I grabbed blue pants off the 30% off rack, but only the green ones were on sale. Same thing with shirts, my red one was on sale but the same exact ones in other colors were not on sale, just the red (photo of tags provided). Finally, pants off the 50% rack were also full price but I’m sure I needed to grab the tan ones…not the light grey. Check your tags closely if you like bargain hunting, this felt like poor sportsmanship after spending almost $100 more than expecting.
Same brands, items, sale racks, but chose the wrong colors?
BG
Bryan Gardner
Dec 5, 2025
1.0
Drove 40 minutes to pick up a parks pass after I confirmed over the phone they had passes. I got there and no passes, not a reliable place and the climbing gear is super overpriced.
BM
B Miner
Nov 25, 2025
2.0
Unfortunately, they didn't have any great sales.Didn't have my size didn't have what I wanted.I gotta, I don't know where you think coming to this one next time
What types of outdoor gear and brands does REI offer in Tucson?
REI offers a wide range of outdoor gear including camping, biking, skiing, and clothing. They carry popular brands such as The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc’teryx, Columbia, and Smith Optics.
What are the store hours for REI Tucson?
REI Tucson is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does REI Tucson offer curbside pickup?
Yes, REI Tucson offers curbside pickup for customers who prefer contactless shopping.
What payment methods are accepted at REI Tucson?
REI Tucson accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
Where is the REI Tucson store located?
REI Tucson is located at 160 W Wetmore Rd, Tucson, AZ 85705, USA.
Is REI Tucson active on social media platforms?
Yes, REI Tucson is active on Facebook (REITucson), Instagram (@rei), and Twitter (@REI).
Are there any restaurants near REI Tucson where I can eat before or after shopping?
Yes, near REI Tucson you can find several dining options including Churrasco de Brasil (Brazilian steakhouse), Shane's Rib Shack (barbecue), Saigon Vietnamese Restaurant, and The Cheesecake Factory.
What other stores are near REI Tucson for shopping enthusiasts?
Nearby shopping options include Saucony (shoe store), JD Sports (sportswear), H&M (clothing), Vans (shoe and clothing), Zales (jewelry and bridal), and Windsor Fashions (women's clothing).
Is there an ATM or financial service nearby REI Tucson?
Yes, the Coin Cloud Bitcoin ATM and The Exchange Network ATM are located near REI Tucson for your convenience.
What types of repair or specialty services does REI Tucson provide?
REI Tucson offers bicycle repair services along with a wide selection of outdoor gear and clothing, making it a comprehensive shop for outdoor enthusiasts.