Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Oro Valley is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style.
We’re conveniently located just outside of Tucson, where we’re proud to service our surrounding communities. We’re also lucky to be near some awesome places to ride, like Honeybee Canyon Loop, Mount Lemmon, the 50 Year Trail, and Sweetwater Preserve.
Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer. We can’t wait to ride with you!
Location
Hours
Reviews
4.9
323 reviews
5 stars
310
4 stars
7
3 stars1
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their exceptional service and willingness to go above and beyond.
Product Knowledge
The staff demonstrated a high level of expertise regarding bikes and accessories, providing valuable advice and ensuring customers found the right products for their needs.
Repair Services
Many reviews noted the efficient and timely repair services, with customers expressing satisfaction with the quality of work and reasonable pricing.
Store Atmosphere
The store was described as welcoming and well-organized, creating a positive shopping experience for customers.
Community Engagement
The business was recognized for its commitment to the local cycling community, actively supporting initiatives to get more people on bikes.
- DPDave ParsonsNov 15, 20251.0The guys at this shop are all very nice, but ultimately provide poor customer service and repairs. I purchased a new Trek Domane bike about 7 months ago. In that time, the bike has spent at least 6 weeks in the shop over the course of several trips back and forth to get it fixed. I expect much, much better from a $4,000 bike. The primary issue is a creak in the seat post area. Every pedal stroke, the frame creaks. The shop has replaced the seat post twice, some seat clamp parts a couple of times, and the entire frame twice. They still don't know what is wrong with it. I asked for a refund on the bike, but instead they just want to keep swapping parts. After owning Trek bikes for 30+ years, I will never buy a Trek product again. I've had many other problems with the bike as well. Usually when I take it in for repairs, the original problem isn't fixed, or there are new problems, or both. I've gone through 3 tires in 6 months of riding (less than 2k miles). On one of their swaps, the new tire never held air overnight. The bike has had at least 5 brake bleeds to date. When the bike was new I asked them to adjust the derailleur 3 times because it was rubbing and they never did it--ended up doing it myself. Front derailleur was consistently throwing the chain after the first frame swap, fixed that myself too. Plus a bunch of other minor things that I've had to either live with or correct myself. In summary, the Trek brand has taken a huge dive in quality, and this shop in particular cannot handle basic bike maintenance. I was expecting this new bike to last me for years, but so far I can't go a month without it needing repairs.
- FPFrank PickardNov 4, 20255.0Just picked up my bike. I had an issue with the brakes on my Trek. They took care of my problem, and more. Great customer service at this shop.
- JBJulie BeyerOct 28, 20255.0Trek Oro Valley is a great place to take your bike for repairs or to pick out a new ride. Brayden and Burak helped me choose the right new bike. First time mountain biker here so I appreciated their advice and encouragement. They also took good care of my Townie Go when it was in need of attention. It is fun to go into the store and the team is friendly , knowledgeable, and skilled. Highly recommend.
- IOIvan OlsonOct 13, 20255.0Great store and staff. Always very helpful and knowledgeable. Service is exceptional with quality advice and willing to go the extra mile to help.
- RJRemer J&JSep 2, 20255.0Helpful staff and a modern store. Unlike some shops, the staff were friendly and kind and not elitist at all! Very approachable! If you’re in the market for a new bike. It’s a good spot
Frequently Asked Questions About Trek Bicycle Oro Valley
What types of bikes can I find at Trek Bicycle Oro Valley?
You can find road, city, mountain, and electric bikes from Trek and Bontrager, suitable for all riding styles.
Does Trek Bicycle Oro Valley offer repair services for all bike brands?
Yes, they provide service and tune-ups for bikes of any brand.
What are the store hours for Trek Bicycle Oro Valley?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Where is Trek Bicycle Oro Valley located?
The store is located at 7645 N Oracle Rd STE 100, Oro Valley, AZ 85704, USA.
How can I contact Trek Bicycle Oro Valley?
You can call them at +1 520-797-9330 or email at orovalley@trekbikes.com.
What payment options are accepted at Trek Bicycle Oro Valley?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Are there any good places to relax or recover near Trek Bicycle Oro Valley after a ride?
Yes, nearby options include The Joint Chiropractic and Massage Envy - Oro Valley - Northwest for chiropractic care and massages.
What nearby places can I visit for a meal before or after shopping at the bike store?
You can enjoy a meal at nearby restaurants such as Peter Piper Pizza, Smashburger, Carrabba's Italian Grill, or Saffron Indian Bistro.
Are there other fitness or sporting goods stores close to Trek Bicycle Oro Valley?
Yes, nearby fitness and sporting goods stores include SPENGA, Summit Hut, Chacos, Fleet Feet Tucson, and Saucony.
Is Trek Bicycle Oro Valley near any notable outdoor trails or riding spots?
Yes, it's near popular rides like Honeybee Canyon Loop, Mount Lemmon, the 50 Year Trail, and Sweetwater Preserve.