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The front of the REI store in Chandler, Arizona
Brand Certified

REI

4.5
(891 reviews)

Business Details

870 N 54th St, Chandler, AZ
85226, United States
(480) 940-4006
https://www.rei.com/stores/chandler.html

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
870 N 54th St, Chandler, AZ
85226, United States

Hours

Reviews

4.5
891 reviews
5 stars
681
4 stars
104
3 stars
29
2 stars
21
1 star
56
  • AY
    Anthony Yubeta
    Mar 1, 2026
    1.0
    Went in today and looked at shoes for about 15 minutes with no help. The shoe people were too busy talking to each other. I tried to get their attention, but that didn't work they kept talking about whatever. Thanks REI for wasting my time.
  • AH
    Arthur Howells
    Feb 14, 2026
    5.0
    Such a great experience as usual. I'm disabled and the people of REI always help me out. Everyone who works there is always so positive and helpful.
  • AG
    Anna Greenawalt
    Feb 13, 2026
    1.0
    I actually love REI so much, I come here just to look around a lot. I enjoy how organized it is and how many options there are. However this review is specifically to the girl that was in the shoe dept on this day where I asked about a men’s Patagonia being in stock because when I looked online it said it was here in store so I drove here to get it in person for my anniversary gift to my partner… the interaction was fine I expressed my disappointment with a sigh and said thank you to her after she said it only shows availability if you actually go to order it for in store pick up. It’s when I walked away I heard her say to another employee “it’s not like it’s my fault we didn’t have it” first, I never expressed it was her fault I sighed of sadness and said thank you… second I heard her say something along the lines of “ she should know how to use a phone”, thank you, I do, just maybe the website shouldn’t wait until you actually order an item to show whether it’s in stock in actuality instead of saying “available for pickup”. Those were rude comments and uncalled for considering our brief interaction, and honestly I hope you change your attitude about someone asking you a question, and if you’re going to talk crap about a customer maybe just don’t do it in ear shot.
  • AG
    Ana Garcia
    Feb 5, 2026
    1.0
    I called to see if they had annual passes for the parks and they said yes. When I arrived they told me they didn't have any. I drove over 20 miles for nothing
  • JE
    Jack Ellison
    Jan 28, 2026
    5.0
    Great selection of camping gear and Levi was super helpful. He knows ball.

Frequently Asked Questions About REI

What types of outdoor gear and clothing does REI offer at the Chandler location?

REI offers a wide range of outdoor gear and clothing, including their own award-winning REI brand products, as well as top brands like The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.

What is REI's satisfaction guarantee policy?

REI stands behind all their products with a 100% satisfaction guarantee, ensuring customer confidence in their outdoor gear and apparel purchases.

Brand Certified Facts from REI

This information is certified by REI and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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