REI

4.5
266 reviews

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
1035 Mid City Dr Nw, Huntsville, AL
35806, United States

Hours

Reviews

4.5
266 reviews
5 stars
210
4 stars
26
3 stars
11
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly in the bike shop and during gear selection.

Product Selection

The store offers a good variety of outdoor apparel and equipment, although some customers noted that the selection can be limited compared to larger locations.

Checkout Experience

Several reviews highlighted inconsistent checkout experiences, with some customers reporting aggressive promotion of membership programs and delays during the checkout process.

Store Cleanliness

Customers consistently mentioned that the store is clean and well-organized, contributing to a pleasant shopping experience.

Pricing Concerns

Some customers expressed concerns about high prices and perceived value, suggesting that certain items are overpriced compared to competitors.
  • OU
    owen u
    Nov 1, 2025
    5.0
    Whether you’re gearing up for a local hike at Blevins Gap, a mountain bike ride, or a camping trip, REI Co‑op Huntsville is a strong resource. From reputable gear and services to trusted local advice, it’s a solid choice to visit when preparing for outdoor adventures or just browsing what’s new.
  • RF
    Richard Foster
    Sep 28, 2025
    5.0
    Purchased a backpack. REI employee was very helpful in helping me choose and fit the pack.
  • RR
    RC
    Sep 18, 2025
    5.0
    It’s an averaged sized REI that’s well stocked and offers some good deals sometimes. There’s a good variety of outdoor apparel & sports equipment to pick from. I really appreciate the staff at the backpack area who walked me through picking a good one.
  • CS
    Christina South
    Sep 5, 2025
    5.0
    We're REI regulars at a few locations. This Huntsville store is atop my list. They always have a good selection, deep with my hard to find size. The bike shop provides exceptional service, taking time to make sure our sons are set. And yes, the front checkout staff pushes promotions hard, but its easy enough to decline. Highly recommend!
  • JJ
    Jeffrey Jackson
    Aug 15, 2025
    5.0
    Joseph in the bike shop is the man. Amazing service. Went the extra mile.

Frequently Asked Questions About REI

What types of products does REI offer?

REI offers quality outdoor gear including camping equipment, bicycles, clothing, ski and snowboard gear, and more, designed for both beginners and seasoned outdoor enthusiasts.

Where is REI located in Huntsville, AL?

REI is located at 1035 Mid City Dr NW, Huntsville, AL 35806, USA.