Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
269 reviews
5 stars
212
4 stars
26
3 stars
11
2 stars3
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly in the bike shop and during product selection.
Product Selection
The store offers a wide variety of outdoor gear and apparel, with many customers appreciating the quality and availability of items.
Checkout Experience
Several reviews highlighted issues with the checkout process, including aggressive promotion of membership and long wait times.
Store Cleanliness
Customers noted that the store is clean, organized, and well-maintained, contributing to a pleasant shopping experience.
Mixed Experiences
Some customers reported inconsistent service quality, with experiences varying significantly depending on the staff present.
- TDT. DilworthJan 4, 20265.0Good selection, even more on their website with Free Ship to Store, return policy is unbeatable (~12 months, any reason/condition, requires one-time membership fee, I’ve had mine for 15 years).
- DMDeborah McElroyJan 1, 20265.0REI bike repair shop has become my number 1 go to for bike repairs. Cole assisted my husband and I with removing difficult screws from my ebike. Not only did he provide the best customer service Ive come across in years but he resolved an issue another bike shop was unable to resolve in under 10 minutes. He's extremely professional and knowledgeable. I highly recommend REI bike repair shop as one of the best repair shops in Huntsville!
- DADevin AkinDec 9, 20251.0Manager gave me special discount pricing on some well-used shoes that I wanted, so I was happy right up until I reached the register. The clerk pushed membership and then told me that I couldn't purchase the shoes unless I joined and paid $30. I didn't want to, so she wouldn't let me buy the shoes. What kind of crap is this? Do they want to sell gear or not?
- OUowen UtseyNov 1, 20255.0Whether you’re gearing up for a local hike at Blevins Gap, a mountain bike ride, or a camping trip, REI Co‑op Huntsville is a strong resource. From reputable gear and services to trusted local advice, it’s a solid choice to visit when preparing for outdoor adventures or just browsing what’s new.
- RFRichard FosterSep 28, 20255.0Purchased a backpack. REI employee was very helpful in helping me choose and fit the pack.
Frequently Asked Questions About REI
What types of products does REI offer?
REI offers quality outdoor gear including camping equipment, bicycles, clothing, ski and snowboard gear, and more, designed for both beginners and seasoned outdoor enthusiasts.
Where is REI located in Huntsville, AL?
REI is located at 1035 Mid City Dr NW, Huntsville, AL 35806, USA.
What are the REI store hours on weekdays and weekends?
REI is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does REI offer curbside pickup service?
Yes, REI offers curbside pickup service for customer convenience.
What payment methods are accepted at REI?
REI accepts American Express, Android Pay, Apple Pay, MasterCard, and Visa.
How can I contact REI in Huntsville?
You can contact REI at the phone number +1 256-430-4424.
Does REI have a mobile app for shopping?
Yes, REI has mobile apps available for iOS and Android devices to shop their products conveniently.
What nearby dining options are available near REI?
Nearby dining options include Wahlburgers for burgers, Kamado Ramen for Japanese cuisine, Tupelo Honey Southern Kitchen & Bar for southern food, and Salt Factory Pub for gastropub fare.
Are there any nearby coffee shops near REI for a quick break?
Yes, nearby coffee shops include Tous Les Jours, Kung Fu Tea, Starbucks, and The Beacon Center, great places to relax before or after visiting REI.
What nearby fitness or outdoor activity centers are around REI?
High Point Climbing and Fitness Huntsville, a rock climbing gym, is located nearby, providing a great activity spot for outdoor enthusiasts visiting REI.