Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
229 reviews
5 stars
171
4 stars
25
3 stars
9
2 stars
4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised the friendly and knowledgeable service, others reported feeling ignored or receiving rude treatment.
Product Quality
Customers appreciate the high-quality gear and apparel offered, often noting the durability and value of the REI Co-op line.
Store Experience
The store is generally described as clean and well-organized, but some customers expressed dissatisfaction with the layout and accessibility of staff.
Return Policy
The return policy is viewed positively by many, especially for members, although some customers have expressed frustration with recent changes.
Selection
While the selection of outdoor gear is generally praised, some customers noted limitations in specific categories, such as cycling and footwear.
- DCDan CrumptonNov 9, 20252.0The staff are generally uninformed about anything involving the outdoors, other than trendy clothing. The no bag policy is a slap in the face when purchasing very expensive items. No wonder REI will soon be a distant memory.
- OUowen uOct 15, 20255.0REI (Recreational Equipment, Inc.) is a standout retailer for anyone passionate about the outdoors, adventure, and sustainable living. Known for its high-quality gear and apparel, REI offers everything from hiking boots and camping tents to climbing equipment, kayaks, and performance clothing. The brand’s in-house REI Co-op line provides excellent value, balancing durability and affordability while maintaining the same high standards as major outdoor brands like Patagonia, The North Face, and Arc’teryx.
- MTMichael ToddOct 3, 20251.0Absolutely terrible place of business, I came in there this morning to buy sandals and stood in the back for 20 minutes waiting on either the woman I saw or the guy I saw to help me, another woman comes in with her friends and is immediately assisted, still while I waited, then a man comes in and he is waited on and I still couldn't get any help even when I asked it was like I was invisible, so I got fed up and walked out, if a company isn't willing to treat there Customers with better respect and to help them, then that right there tells me I am not welcome and need to take my business and money somewhere else to spend.
- SASravan AAug 9, 20255.0Store looks brand new. REI always has the most friendliest and knowledgeable staff.
- KBKris BaldwinJul 5, 20255.0Just left the store with the perfect backpack thanks to Thad! We tried on at least five packs…multiple times….hiked around the store…wash rinse repeat! Thad was so patient with us! Thanks REI!
Frequently Asked Questions About REI
What types of outdoor gear and clothing does REI in Birmingham offer?
REI in Birmingham offers a wide range of quality outdoor gear and clothing, including award-winning REI brand products and top brands like The North Face, Patagonia, Columbia, and more, suitable for all outdoor adventures.
What are the store hours for REI in Birmingham?
REI is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. The store is closed on certain holidays like November 27-28 and December 25, 2025.
Does REI Birmingham offer curbside pickup for purchases?
Yes, REI Birmingham offers curbside pickup service for customer convenience.
What payment methods does REI Birmingham accept?
REI Birmingham accepts American Express, Android Pay, Apple Pay, Mastercard, and Visa for payments.
Where is REI located in Birmingham?
REI is located at 335 Summit Blvd, Birmingham, AL 35243, USA.
Which nearby places can I visit at The Summit shopping center after shopping at REI?
After shopping at REI, you can visit nearby places like Steel City Pops for desserts, Pieology Pizzeria Summit for pizza, AMC Summit 16 for movies, and Chopt Creative Salad Co. for healthy salads.
Are there nearby shoe stores to REI in Birmingham where I can explore more footwear options?
Yes, nearby shoe stores include Chacos, Saucony, Vans, and The Good Feet Store, offering a variety of footwear choices close to REI.
Where can I find nearby restaurants and cafes close to REI for a meal or refreshment?
Nearby restaurants and cafes include Taco Mama for Tex-Mex, Johnny Rockets for burgers, Teaspoon for bubble tea, and Zoes Kitchen for Mediterranean dishes.
Can I find other retail and department stores near REI at The Summit?
Yes, nearby retail and department stores include Nordstrom Rack at The Summit, Babies"R"Us for baby gear and toys, and west elm for home decor and furniture.
Does REI provide online shopping apps for easy access to their products?
Yes, REI offers mobile apps for both Android and iOS devices to shop for outdoor gear conveniently online.