REI

4.4
773 reviews

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
500 E Northern Lights Blvd, Anchorage, AK
99503, United States

Hours

Reviews

4.4
773 reviews
5 stars
541
4 stars
123
3 stars
39
2 stars
20
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are generally friendly and helpful, with many customers praising their knowledge and willingness to assist.

Store Environment

The store is noted for being clean, well-organized, and having a wide selection of outdoor gear.

Checkout Experience

Long checkout lines and issues with membership promotions were frequently mentioned as areas needing improvement.

Pricing

Customers expressed concerns about high prices, although some acknowledged the quality of the products.

Mixed Experiences

While many reviews highlight positive interactions, there are notable instances of poor customer service and negative experiences.
  • BW
    Benaiah Wolfe
    4 days ago
    5.0
    I loved it! I was immediately greeted by an associate. Then the next three associates were all assisting customers, I first item I zoned in on was by a new brand(to R.E.I.), which I would love to have. I was approached by an associate asking if I needed assistance, I said not at the moment. However, after looking at their clearance racks, I decided I did have a couple questions. I found the same guy, I asked when do they put out their summer items for 2026, and also, what are the newest brands they carry. And he answered both questions. I did purchase something, guess what I bought? :) I'll come back
  • MP
    melissa putzer
    Nov 14, 2025
    5.0
    Marcus is a 10/10 man and so funny. He was very knowledgeable and helped me out so much. I left the store smiling with a new ski set in hand :)
  • RG
    Ruby joy Garcia
    Oct 16, 2025
    5.0
    I just got here a while ago, and Ms. Ansley was extremely friendly and helpful in assisting me with what I was looking for - shoes. She was a huge help in finding the right shoes for my needs. Thanks so much for the help, I'll definitely be back.
  • MR
    Madeleine Richardson
    Oct 10, 2025
    5.0
    Clean, well organized and well stocked store. Thanks for your help, Eric!
  • RJ
    Robert J Schroeder Jr.
    Oct 2, 2025
    5.0
    It was clean and had a lot of stores,I could smell the aroma's of all kinds of food

Frequently Asked Questions About REI

What types of outdoor gear and clothing does REI in Anchorage offer?

REI offers a wide range of award-winning outdoor gear and clothing, including their own REI brand products as well as brands like The North Face, Patagonia, and Columbia, suitable for all outdoor activities.

What are the store hours for REI in Anchorage?

REI is open from 10:00 AM to 8:00 PM Monday through Friday, 10:00 AM to 7:00 PM on Saturday, and 10:00 AM to 6:00 PM on Sunday.