JCPenney

4.1
881 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Vienna, WV location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
200 Grand Central Mall, Vienna, WV
26105, United States

Hours

Reviews

4.1
881 reviews
5 stars
422
4 stars
239
3 stars
137
2 stars
29
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees were friendly and helpful, while others were reported as rude and unprofessional.

Store Conditions

Customers noted issues with store cleanliness and temperature, with some stores feeling too hot and having dirty areas.

Product Selection

A wide variety of products and good deals were appreciated, but some customers felt the selection was lacking in certain sizes and styles.

Checkout Experience

Long wait times at checkout due to insufficient staff were frequently mentioned, leading to frustration among shoppers.

Sales and Discounts

Many customers praised the sales and discounts available, highlighting significant savings on various items.
  • AR
    Avis Dillon R. Rader
    2 days ago
    5.0
    Good place to shop, but needs to have more choices for plus size women size 2X. or larger. I miss Lane Bryant, and Catherine's that used to be in Parkersburg, Vienna area.
  • MB
    Michael Bower
    Dec 27, 2025
    3.0
    Too hot of temperature to shop very long
  • MK
    Marty Kitchen
    Nov 23, 2025
    5.0
    Found a bunch of bargains!!!!!!!!
  • BS
    Barb Sadler
    Sep 18, 2025
    5.0
    Go to the Style Salon. Great hair stylist there, Stephanie!
  • HS
    Heather Stimmel
    Sep 13, 2025
    5.0
    Love the store, the selection of items and the prices! I went there to look for a nice dress & shoes for an event I was attending. My dress was stunning & 50%-off!!! There was (and still is!) a large selection of shoes/boots that are all either 70 or 75%-off, so I ended up choosing the perfect pair to go with the dress- originally $100-something down to $20-something!

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Vienna, WV offer?

JCPenney offers a wide range of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney at 200 Grand Central Mall?

JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.