JCPenney

4.2
395 reviews
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Business Details

515 Cabela Dr, Triadelphia, WV
26059, United States
(304) 547-9640
https://www.jcpenney.com/locations/wv/triadelphia/clothing-stores-triadelphia-wv-2976.html
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About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Triadelphia, WV location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
515 Cabela Dr, Triadelphia, WV
26059, United States

Hours

Reviews

4.2
395 reviews
5 stars
210
4 stars
101
3 stars
46
2 stars
18
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some associates were praised for being friendly and helpful, while others were reported as rude or unprofessional.

Product Availability

Customers expressed disappointment with the selection and availability of certain items, particularly in plus sizes and fitting rooms.

Store Cleanliness

The store was generally noted as clean and well-organized, although some reviews mentioned areas needing attention.

Sales and Deals

Many customers appreciated the great sales and deals available, contributing to a positive shopping experience.
  • MJ
    Melissa Jones
    Nov 4, 2025
    1.0
    If there was a zero star, they would receive it. This is the second time we ordered our glasses from the optical dept. They made a mistake a few years ago with my lenses. We gave them another try. It took almost 5 weeks for the glasses to be ready and once again they messed up the prescriptions in the glasses. Stay far away from this optical department we will never use them again!
  • MH
    Mary Henze
    Aug 9, 2025
    5.0
    Great deals
  • AS
    Alanis Stanfield
    Apr 16, 2024
    2.0
    eye exam part a 4/5 rating The ordering and recieving my glasses is for sure a 2/5 the eye exam:if you have never been here for one you think it would be in the store where you choose your glasses not on the side of the building. The one person who took care of ordering my glasses was a bit rude from the start,the process was simple pick what you want order and they are supposed to call when they come (about 2 weeks), I spent alll week calling to get an update no answer, saturday comes around and I call the 1800 number on website which was very helpful, my glasses sat there for 3 days, pick up day same lady was upset I called 1800 # and a bit unprofessional…. Never again will I order glasses from here…
  • CT
    Connie Tamburin
    Jan 18, 2023
    5.0
    There is a female employee at the checkout, I didn't get her name but, she was so helpful and just so pleasant that I will definitely look her up when I go there again. She was just so great! Lots of great sales on their fine selection of women's clothes!
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Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Triadelphia?

JCPenney offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.

What are the operating hours for JCPenney in Triadelphia?

The store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.