JCPenney

4.2
393 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Triadelphia, WV location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
515 Cabela Dr, Triadelphia, WV
26059, United States

Hours

Reviews

4.2
393 reviews
5 stars
209
4 stars
101
3 stars
45
2 stars
18
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude interactions and poor service in the optical department.

Product Selection

Customers appreciated the variety of clothing and brands available, but some expressed disappointment in the lack of plus sizes and specific items.

Store Cleanliness

The store is generally noted for being clean and well-organized, although some customers mentioned areas needing attention.

Sales and Pricing

Many customers enjoyed the sales and discounts offered, but some felt prices were high and not justified by the quality.

Eye Care Services

Significant dissatisfaction with the optical department, particularly regarding the ordering process and prescription accuracy.
  • MJ
    Melissa Jones
    Nov 4, 2025
    1.0
    If there was a zero star, they would receive it. This is the second time we ordered our glasses from the optical dept. They made a mistake a few years ago with my lenses. We gave them another try. It took almost 5 weeks for the glasses to be ready and once again they messed up the prescriptions in the glasses. Stay far away from this optical department we will never use them again!
  • MH
    Mary Henze
    Aug 9, 2025
    5.0
    Great deals

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Triadelphia?

JCPenney offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.

What are the operating hours for JCPenney in Triadelphia?

The store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.