Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Mount Hope, WV location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
555 reviews
5 stars
322
4 stars
125
3 stars
73
2 stars
17
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly in the jewelry and salon sections.
Cleanliness
The store is frequently noted for being clean, organized, and well-maintained.
Sales and Promotions
Customers expressed mixed feelings about sales, with some appreciating the deals while others felt misled by promotions.
Product Selection
Feedback indicates a good variety of products, though some customers found the selection lacking in certain categories.
Store Hours
Several reviews mentioned dissatisfaction with the store's opening hours, particularly on weekends.
- KMKatelin MeadowsJan 3, 20265.0I love the jewelry and clothes and products they have . I recommend people to shop
- KHKim HughesDec 13, 20251.0I am not happy with my online experience to say the least. I receive an email for half off today using a certain code. I go online make my order, get the confirmation email for it to be filled and picked up in store. A little later I receive an email that my order was cancelled. I try calling multiple times the numbers listed for the store with no answer to see why they cancelled my order. So I call customer service. He states he didn't know why they cancelled my order but he would take my card information and place the order for me. Why would I give my card information to someone when I already had it in for my order and received an email stating it would be filled soon. I don't understand why you couldn't get my ONE item ready to be picked up. DO BETTER!!!!!!!
- KDKim DonellOct 13, 20254.0Always have great selections. Love whenever they have a good sale.
- DHDonna HendersonSep 8, 20253.0Not really a sale
- JGJacqueline GillAug 5, 20255.0friendly staff and good selection of clothes. Which is hard to find in our area.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Mount Hope, WV?
JCPenney offers a wide selection of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Mount Hope?
JCPenney is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Mount Hope offer curbside pickup and shipping options?
Yes, JCPenney provides free shipping and curbside pickup options for customer convenience.
Which payment methods are accepted at JCPenney in Mount Hope?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa payment options.
Is the JCPenney store in Mount Hope wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers with mobility needs.
Are there public restrooms available at JCPenney in Mount Hope?
Yes, JCPenney provides public restrooms for customer use.
Can I shop for footwear and clothing for both men and women at this JCPenney?
Yes, JCPenney sells clothing and shoes for men and women.
What nearby stores can I visit for children's clothing when shopping at JCPenney?
Nearby you can visit Justice and Sugar Bear's Fun Shop Crossroads, both specializing in children's clothing, which complement your shopping experience at JCPenney.
Are there dining options close to JCPenney in Crossroads Mall?
Yes, nearby dining options include Shoney's, an American restaurant, and Dog Tag Cafe, a coffee shop, perfect for a meal or refreshment during your visit.
What other shopping options are available near JCPenney at Crossroads Mall?
You can explore a variety of stores such as Kay Jewelers for jewelry, Bath & Body Works for beauty supplies, and GameStop for video games, all within close proximity to JCPenney.