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Safety Equipment SupplierAuto Accessories StoreSmart Start US
Smart Start is the #1 Ignition Interlock Device provider in Martinsburg with same-day installation available for your vehicle. We’re a convenient and affordable West Virginia IID supplier located in Northern Martinsburg at 54 GM Access Rd with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Martinsburg. Call our Northern Martinsburg location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.
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- KSKrystal SmithNov 20, 20255.0I had a good experience while there..They made me feel comfortable and patient with me in answered my million questions..Thank you for your work in help through my difficult time..Very appreciated in definitely recommend..
- AOAlonzo OatesJul 26, 20251.0I went in with a perfectly running vehicle, everything was working. I understand every vehicle is different but 24hrs later, after getting the interlock installed, my vehicle is no longer drivable. First, it was the horn that didn't work. Then after fixing it so that the horn worked...then my A/C no longer was working. I then took it back. After looking it over, I was told everything looked normal. After leaving, I noticed my left turn signal was blinking normal then it would blink fast. I pulled over and now the front turn signal no longer works. And to make matters worse, driving this morning, 24hrs after having the interlock installed, my engine overheated and is not drivable. But I am not upset because I understand mistakes happen.
- RPRose PittmanJan 13, 20243.0I have to say I have actually used this place before and really didn't have too many problems this time I am had my had it incense August and I still can't get my truck to start I have a push button truck and they say that it's due to the push button I don't get it I'm about to take my business elsewhere but Manny is an awesome guy he's trying his so much to help
- HCHerm ClaarFeb 28, 20235.0Fast friendly service
- MMmothNov 4, 20195.0Great, friendly crew. Very knowledgeable and personable. Highly recommend.
Frequently Asked Questions About Smart Start Ignition Interlock
What do I need to bring to my installation?
Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.
How do I know if Smart Start's devices are compliant with my program?
Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.
How often does my Ignition Interlock Device need to be serviced?
You will be asked to bring your Ignition Interlock Device in for regularly scheduled services. Call our knowledgeable Customer Care Center to find out how often your IID will need to be serviced at (800) 831-3299.
What do I need for removal?
Requirements will differ by state, but generally your state authority must grant removal authorization before you can have your IID removed. You will then need to fill out the Device Removal Request form on our website and upload any official documentation that may be required to authorize the removal.
Do I need an Interlock Device on all of my vehicles?
Some states will require that you have an Ignition Interlock Device installed on all cars registered to you, but most states will just require that whichever vehicle you drive have an IID installed. Check with your state authority to see if you will need an IID installed on all of your cars.
Does the Interlock Device mess up or hurt my vehicle?
No, Smart Start's Ignition Interlock Device (IID) will not hurt your vehicle in any way. Our service technicians are the best in the business and are able to install on all vehicles, even hybrids and electric cars!
How long does it take to install an Ignition Interlock Device?
The time required for an Interlock installation will depend on your type of vehicle but we recommend blocking off at least two hours to make sure you are prepared to not miss any other appointments or work.
Where can I find an Ignition Interlock Device?
It’s easy to find the nearest Smart Start location on Google or on our online service center search tool. Go to the Locations tab on our website and enter your zip code into the search bar.
How do I use an Interlock Device?
Using a Smart Start Ignition Interlock is easy! When prompted, blow into the device for a few seconds until you hear a click that signals the test is complete.
How much does an Ignition Interlock Device cost?
Exact IID prices will vary by state, but you can find our current pricing on our Ignition Interlock Cost page on our website. Our expert Program Advisors are also available to provide you a custom quote and schedule your installation today!
How does an Interlock Device work?
When you blow into your Ignition Interlock Device, you're providing a breath test sample in order to start the vehicle. The device then measures your Breath Alcohol Concentration (BrAC), and will either say that you passed, need to retest, or failed. You will be asked to take rolling retests throughout your drive.
What can breathalyzers detect?
Breathalyzers only measure your Breath Alcohol Concentration (BrAC).
Is an Ignition Interlock the same as a breathalyzer?
Ignition Interlock and handheld breathalyzers both test your Breath Alcohol Concentration (BrAC), but an Ignition Interlock Device is only installed in vehicles and prevents the car from starting if there is alcohol detected. A handheld breathalyzer only detects alcohol and may tell you the concentration.
Can I unplug my Ignition Interlock?
Check with your state authority to see if you are allowed to unplug your Ignition Interlock before doing so.
Can someone else drive my car?
Yes, but whoever is driving the vehicle MUST take a breath test and pass before driving. Any failed test will still be your responsibility.
What are the operating hours of Smart Start Ignition Interlock in Martinsburg?
Smart Start Ignition Interlock is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Smart Start Ignition Interlock located?
It is located at 54 GM Access Rd, Suite H, Martinsburg, WV 25403, USA.
How can I schedule an installation appointment with Smart Start Ignition Interlock?
You can schedule an appointment by calling their Northern Martinsburg location or get a quote via their online portal at https://www.smartstartinc.com/get-a-quote/.
What documents should I bring for my ignition interlock device installation?
Bring a photo ID, proof of residence, and any case-related documents as required by your state authority. A Program Advisor will inform you if other documents are needed.
Is the Ignition Interlock Device installation damaging to my vehicle?
No, Smart Start's Ignition Interlock Device will not harm your vehicle. Their technicians can install devices on all vehicles including hybrids and electric cars.
How long does it take to install an Ignition Interlock Device?
Installation time depends on the vehicle type, but it is recommended to allow at least two hours for the appointment.
Does Smart Start offer online services and are they available 24/7?
Yes, Smart Start offers online services that are available 24/7 every day of the week.
Are there any gyms near Smart Start Ignition Interlock where I can work out before or after my appointment?
Yes, Crossfit Lat 39 and Climbing New Heights are nearby gyms where you can work out before or after your visit to Smart Start Ignition Interlock.
Where can I find automotive-related services near Smart Start in Martinsburg?
Nearby automotive-related services include Vagwerks Performance and Coating for repairs and oil changes, Tint Wizard for car window tinting, and Auto Glass Fitters for auto glass services.
Are there any noteworthy places to check out in Northern Martinsburg near Smart Start Ignition Interlock?
Yes, you can visit Appalachian Orchard Company, a local farm and attraction, or enjoy some dining and entertainment at Lust Club & Steakhouse and VIP Gentleman's Club, all located nearby.