Brand Certified
Smart Start Ignition Interlock
4.5(34 reviews)
Certified by Smart Start Ignition Interlock • Feb 22, 2026
Business Details
114 Stockton St, Charleston, WV
25387, United States
Certified by Smart Start Ignition Interlock • Feb 22, 2026
(304) 356-2561
Certified by Smart Start Ignition Interlock • Feb 22, 2026
https://www.smartstartinc.com/locations/ignition-interlock-west-virginia-charleston-114-stockton-st-25387/?utm_source=locations-organic&utm_campaign=1715&utm_medium=dynamic
Certified by Smart Start Ignition Interlock • Feb 22, 2026
About
Certified by Smart Start Ignition Interlock • Feb 22, 2026
Safety Equipment SupplierAuto Accessories StoreSmart Start US
Smart Start is the #1 Ignition Interlock Device provider in Charleston with same-day installation available for your vehicle. We’re a convenient and affordable West Virginia IID supplier located in West Side at 114 Stockton St with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Charleston. Call our West Side location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.
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Location
Certified by Smart Start Ignition Interlock • Feb 22, 2026
Hours
Certified by Smart Start Ignition Interlock • Feb 22, 2026
Reviews
4.5
34 reviews
5 stars
23
4 stars
9
3 stars0
2 stars
1
1 star
1
- SRStephany RhodesOct 30, 20255.0Fast and easy to use
- TRTammy RoweNov 15, 20215.0The guy was awesome! He did such a professional job and was so nice! Thank you!
- SSSherri StahlmanJun 22, 20215.0This place was fast at installing. The guy who did the work was very friendly and helpful. It's nice to have people like this to deal with.
Frequently Asked Questions About Smart Start Ignition Interlock
What do I need to bring to my installation?
Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.
How do I know if Smart Start's devices are compliant with my program?
Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.
How often does my Ignition Interlock Device need to be serviced?
You will be asked to bring your Ignition Interlock Device in for regularly scheduled services. Call our knowledgeable Customer Care Center to find out how often your IID will need to be serviced at (800) 831-3299.
What do I need for removal?
Requirements will differ by state, but generally your state authority must grant removal authorization before you can have your IID removed. You will then need to fill out the Device Removal Request form on our website and upload any official documentation that may be required to authorize the removal.
Do I need an Interlock Device on all of my vehicles?
Some states will require that you have an Ignition Interlock Device installed on all cars registered to you, but most states will just require that whichever vehicle you drive have an IID installed. Check with your state authority to see if you will need an IID installed on all of your cars.
Does the Interlock Device mess up or hurt my vehicle?
No, Smart Start's Ignition Interlock Device (IID) will not hurt your vehicle in any way. Our service technicians are the best in the business and are able to install on all vehicles, even hybrids and electric cars!
How long does it take to install an Ignition Interlock Device?
The time required for an Interlock installation will depend on your type of vehicle but we recommend blocking off at least two hours to make sure you are prepared to not miss any other appointments or work.
Where can I find an Ignition Interlock Device?
It’s easy to find the nearest Smart Start location on Google or on our online service center search tool. Go to the Locations tab on our website and enter your zip code into the search bar.
How do I use an Interlock Device?
Using a Smart Start Ignition Interlock is easy! When prompted, blow into the device for a few seconds until you hear a click that signals the test is complete.
How much does an Ignition Interlock Device cost?
Exact IID prices will vary by state, but you can find our current pricing on our Ignition Interlock Cost page on our website. Our expert Program Advisors are also available to provide you a custom quote and schedule your installation today!
How does an Interlock Device work?
When you blow into your Ignition Interlock Device, you're providing a breath test sample in order to start the vehicle. The device then measures your Breath Alcohol Concentration (BrAC), and will either say that you passed, need to retest, or failed. You will be asked to take rolling retests throughout your drive.
What can breathalyzers detect?
Breathalyzers only measure your Breath Alcohol Concentration (BrAC).
Is an Ignition Interlock the same as a breathalyzer?
Ignition Interlock and handheld breathalyzers both test your Breath Alcohol Concentration (BrAC), but an Ignition Interlock Device is only installed in vehicles and prevents the car from starting if there is alcohol detected. A handheld breathalyzer only detects alcohol and may tell you the concentration.
Can I unplug my Ignition Interlock?
Check with your state authority to see if you are allowed to unplug your Ignition Interlock before doing so.
Can someone else drive my car?
Yes, but whoever is driving the vehicle MUST take a breath test and pass before driving. Any failed test will still be your responsibility.
What are the business hours for Smart Start Ignition Interlock in Charleston, WV?
The Smart Start location at 114 Stockton St, Charleston, WV is open Monday through Friday from 8:30 AM to 5:00 PM, and is closed on Saturdays and Sundays.
Does Smart Start Ignition Interlock offer same-day installation for devices?
Yes, Smart Start provides same-day installation of Ignition Interlock Devices at their Charleston, WV location.
What documents should I bring for my Ignition Interlock Device installation?
You should bring a photo ID and proof of residence, plus any documents related to your case as required by your state program. Additional requirements will be communicated by Program Advisors.
How often does my Ignition Interlock Device require servicing?
Regularly scheduled servicing is required; please contact Smart Start's Customer Care Center at (800) 831-3299 for specific service frequency information.
Can I use an Ignition Interlock Device with all types of vehicles?
Yes, Smart Start technicians can install Ignition Interlock Devices on all vehicles, including hybrids and electric cars, without damaging the vehicle.
What payment options does Smart Start Ignition Interlock accept?
They accept major credit cards including MasterCard and Visa, as well as debit cards.
Where can I find the Smart Start location in Charleston?
The Smart Start Ignition Interlock store is located at 114 Stockton St in the West Side neighborhood of Charleston, WV 25387.
How can I reach Smart Start Ignition Interlock by phone?
You can reach them locally or at their main number: +1 304-356-2561, or toll-free at +1 800-831-3299.
What nearby car rental services are available around Smart Start Ignition Interlock?
Nearby Enterprise Rent-A-Car locations offer convenient rental options if you need a vehicle while your car is serviced at Smart Start.
Are there any notable community services or health organizations near Smart Start Ignition Interlock?
Yes, near Smart Start you can find community organizations such as WV Developmental Disabilities Council, careLearning, and the Alzheimer's Association West Virginia Chapter, which could be useful resources for community support.
Is the Smart Start location near any local attractions or museums?
Yes, the Shoney's Big Boy Museum is nearby, providing a local cultural attraction you might enjoy before or after your visit to Smart Start.
Brand Certified Facts from Smart Start Ignition Interlock
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Certified February 22, 2026Yext Knowledge Graph
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