Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Bridgeport, WV location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
692 reviews
5 stars
380
4 stars
173
3 stars
76
2 stars
27
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some customers reported helpful staff while others experienced rudeness and lack of assistance.
Store Conditions
Frequent complaints about the store being too hot and outdated, with issues regarding the air conditioning and dressing room availability.
Product Selection
Customers appreciate the variety and quality of clothing, but some noted a decline in selection, particularly for men's clothing.
Pricing
Prices are perceived as high, but many customers find good deals during sales and appreciate the clearance options.
- JMJoseph MillerDec 30, 20251.0Hadn’t been into a JCPenny in a decade, so I went in to look at colognes and while browsing the testers I found one I really liked, I grabbed the box it was clearly in front of and made my purchase. When I made it outside I had a gut feeling it wasn’t the same as the tester so I unpackaged it and unfortunately I was correct. I went back in and the worker was focused more on refunding my money than helping me solve the problem, I still wanted the cologne I had tried from the tester. She then tells me the wrong name a second time and walks over to put the TWO REMAINING SEALED BOXES OF THE INCORRECT COLOGNE into a drawer to take them off display instead of the tester that they didn’t have the actual product for? Now there’s a lonely unnamed tester in this aisle in this borderline baron store. After being told to check other retailers, I leave and check online, the product I wanted was $10 cheaper than the kind I was tricked into buying at JCPenny. The product I wanted was actually $23 on Walmart.com and was being upcharged to $30 at JCPenny.
- DJDevona JenningsNov 14, 20251.0HORRIBLE Customer Service!!! I mean I have never been treated like such trash as I have been treated in this store. I was in the men's department trying to buy items for my husband and the sales people NEVER once acknowledged me. When I went to ask them a question I was looked at like I was some pest who had the audacity to speak to them. The people at check out were just as bad. Customers should be greeted and they should ask if there is anything they can do to help. I have worked retail for several years and this level of customer service is terrible.
- TGTombo GastonNov 11, 20254.0It was ok
- ANAmanda North-YermasekAug 9, 20255.0I got my son some great decently priced shirts!
- ACAmanda CoatesNov 13, 20194.0This is a fairly big store. Regular prices are crazy high. I am an extremely frugal shopper but they had a huge clearance section where I was able to find lots of things. Not much by way of children's clothing at that time. I will def be back
Frequently Asked Questions About JCPenney
What are the store hours for JCPenney in Bridgeport, WV?
The JCPenney store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of products does JCPenney in Bridgeport offer?
JCPenney offers apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Does the Bridgeport JCPenney offer in-store shopping and curbside pickup?
Yes, this location supports both in-store shopping and curbside pickup for customer convenience.
What payment methods are accepted at JCPenney in Bridgeport?
The store accepts American Express, Discover, MasterCard, Visa, and checks as payment options.
Is JCPenney Bridgeport wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Does JCPenney Bridgeport have a public restroom?
Yes, there is a public restroom available inside the store for customer use.
What are some nearby places to visit around JCPenney in Meadowbrook Mall?
Nearby places include Justice (children's clothing store), Auntie Anne's (pretzel restaurant), Claire's (fashion accessories and piercing), and Texmex Cafe Meadowbrook Mall (restaurant).
Are there other shoe stores near JCPenney in Bridgeport?
Yes, nearby shoe stores include Journeys, Payless ShoeSource, Tradehome Shoes, Buckle, Saucony, and Chacos.
Where can I find beauty and piercing services near JCPenney Bridgeport?
Nearby stores offering beauty and piercing services include Claire's, Icing, Piercing Pagoda, and Threading Brow Spa.
How can I shop online or on mobile for JCPenney products?
You can shop online at JCPenney's website or use the JCPenney App available on the Apple App Store for easy shopping and accessing coupons.