JCPenney

4.2
690 reviews
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Business Details

2500 Meadowbrook Mall, Bridgeport, WV
26330, United States
(304) 842-5451
https://www.jcpenney.com/locations/wv/bridgeport/clothing-stores-bridgeport-wv-268.html
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About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Bridgeport, WV location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2500 Meadowbrook Mall, Bridgeport, WV
26330, United States

Hours

Reviews

4.2
690 reviews
5 stars
379
4 stars
173
3 stars
76
2 stars
27
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported rude behavior from certain employees.

Store Conditions

The store was frequently noted as clean and organized, but numerous complaints were made about the uncomfortable heat due to broken air conditioning and limited dressing room availability.

Product Selection

Customers appreciated the variety of clothing options and good sales, but some expressed disappointment over the declining selection, particularly for men's clothing.

Pricing

While many found the prices reasonable during sales, others felt that regular prices were high and expressed frustration over additional charges.

Checkout Experience

Several reviews highlighted issues with long lines and inefficient checkout processes, although some customers noted quick service during busy times.
  • DJ
    Devona Jennings
    Nov 14, 2025
    1.0
    HORRIBLE Customer Service!!! I mean I have never been treated like such trash as I have been treated in this store. I was in the men's department trying to buy items for my husband and the sales people NEVER once acknowledged me. When I went to ask them a question I was looked at like I was some pest who had the audacity to speak to them. The people at check out were just as bad. Customers should be greeted and they should ask if there is anything they can do to help. I have worked retail for several years and this level of customer service is terrible.
  • TG
    Tombo Gaston
    Nov 11, 2025
    4.0
    It was ok
  • AN
    Amanda North-Yermasek
    Aug 9, 2025
    5.0
    I got my son some great decently priced shirts!
  • PH
    Patricia Haggerty
    Jul 1, 2025
    2.0
    It's to hot a/c unit never works ,and there store is out dated
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Frequently Asked Questions About JCPenney

What are the store hours for JCPenney in Bridgeport, WV?

The JCPenney store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

What types of products does JCPenney in Bridgeport offer?

JCPenney offers apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.