Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.
Many customers reported poor customer service experiences, including slow checkout times and unhelpful staff.
Store Organization
Customers frequently mentioned disorganization in the store, making it difficult to shop effectively.
Product Selection
While some customers appreciated the variety and quality of products, others noted a decline in selection and higher prices.
Return Policy
Several reviews highlighted dissatisfaction with the return policy, particularly regarding strict enforcement and lack of clarity.
Overall Experience
Despite some positive comments about deals and product quality, many customers expressed frustration with their shopping experiences.
LP
Leo Palace
Jan 4, 2026
5.0
Excelente variedad
BB
Bodrexo
Dec 23, 2025
1.0
I had a poor customer service from Shamora R. I asked her to use to my phone # for the rewards program and she lied that Nordstrom racks stopped customer rewards six months ago, stated you have to get the credit card to get points and refused to allow me to get my reward point. I'm a very loyal Nordstrom customer and I’m very disappointed at Shamora. Receipt/transaction Reg#7001 Tran#7189.
JH
Jessica Horvatin
Dec 21, 2025
1.0
Customer service wasn’t good & the smell was pretty bad
AS
Amy Scherff
Dec 14, 2025
4.0
Plenty of options to choose from, but could use better organization of the areas with clothing.
Frequently Asked Questions About Nordstrom Rack Mayfair Collection
What types of products can I find at Nordstrom Rack Mayfair Collection?
You can find clothing for women, men, and children, shoes, handbags, jewelry, beauty and cosmetics, home goods, and baby essentials, all up to 70% off.
What are the Nordstrom Rack Mayfair Collection store hours?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Nordstrom Rack Mayfair Collection offer in-store pickup?
Yes, the store provides in-store pickup services.
What payment options does Nordstrom Rack accept?
They accept Afterpay, American Express, Apple Pay, Cash, Check, Discover, Mastercard, Visa, Samsung Pay, Android Pay, and contactless payments.
Where is Nordstrom Rack Mayfair Collection located?
It is located at 11500 West Burleigh St, Wauwatosa, WI 53222, USA.
What nearby shopping options are available around Nordstrom Rack Mayfair Collection?
Nearby shopping includes Burlington, Boot Barn, Versona, Saks Fifth Avenue OFF 5TH, Maurices, Torrid, Old Navy, and DSW Designer Shoe Warehouse, offering a variety of clothing, shoes, and fashion accessories.
Are there nearby beauty and spa services near Nordstrom Rack Mayfair Collection?
Yes, Benefit Cosmetics BrowBar and Ulta Beauty are nearby, offering beauty treatments and cosmetic products to complement your shopping experience.
What dining options are close to Nordstrom Rack Mayfair Collection?
Pizza Man Wauwatosa, a pizza restaurant, is nearby where customers can enjoy a meal before or after shopping.
How can I contact Nordstrom Rack Mayfair Collection?
You can call them at +1 414-944-6350 or email tarik.bauk@nordstrom.com.
Which competitors are tracked for Nordstrom Rack Mayfair Collection?
Competitors include Target, Marshalls, TJ Maxx, Ross Dress For Less, and Macy's.