JCPenney

4.1
1210 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pleasant Prairie, WI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
10225 77th St, Pleasant Prairie, WI
53158, United States

Hours

Reviews

4.1
1,210 reviews
5 stars
601
4 stars
328
3 stars
168
2 stars
54
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some were friendly and helpful, while others were reported as rude and dismissive.

Store Cleanliness

Generally clean store, but some customers noted messy sections and unclean dressing rooms.

Product Selection

Variety of clothing options available, but some customers expressed disappointment in specific departments being understocked.

Pricing Issues

Customers frequently mentioned high prices and discrepancies between shelf prices and checkout prices.

Checkout Experience

Long wait times at checkout due to insufficient staff, leading to customer frustration.
  • MR
    Melissa Rios
    Oct 15, 2025
    5.0
    I love the quality of the clothing, the price is great, store is clean, and offers a lot.
  • JH
    Jeff Huff
    Sep 9, 2025
    4.0
    Looked for work cargo pants. No luck.
  • TW
    Tracy Williams
    Aug 17, 2025
    3.0
    Found a cute pair of shorts for my daughter. The manager was very helpful (unlike the sales associate that I initiallyposed a question to about the shorts), helped me to locate the shorts, scanned the tag and quoted me a price that matched the online price. The cashier rang the shorts at a higher price. She was dismissive when I attempted to tell her about the error. I ended speaking with someone else to resolve the issue.
  • YY
    Yolonda Cooper-Johnson (Yondee)
    Aug 12, 2025
    5.0
    I LOVE shopping here!
  • SP
    shana price
    Aug 10, 2025
    3.0
    Didn’t have a good experience their system was acting funny, which allowed us to be inconvenience with time patient and quality of service.

Frequently Asked Questions About JCPenney

What products and brands can I find at JCPenney Pleasant Prairie?

JCPenney Pleasant Prairie offers a wide variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products. Exclusive brands include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.

What are the store hours for JCPenney in Pleasant Prairie, WI?

The store is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday from 11:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.