Fox Valley Stone and Brick Co., Inc. began back in 1967 on a family farm as a business with one product to sell – landscape stone. We have now grown into one of the largest suppliers of brick, stone and fireplaces in the state of Wisconsin, stocking over 200 different types of brick and representing six of the top manufacturers of fireplaces in the country.
Fox Valley Stone and Brick started out by supplying landscape stone to a market that, up to that time, had no idea what landscape stone really was. By working hand-in-hand with local landscape contractors, we created a new market. This market leaned towards people who wanted the outside of their homes to be as distinctive as the inside.
We had a frustrating experience with this company. We picked out a fireplace unit and were told our name would be held on it while we waited for a draw from our bank loan. We stayed in communication, calling regularly to update them and confirm the time frame. They even gave us a specific day we needed to pay by and we did. We paid in full on that exact day, and the money immediately held within our account.
Three days later, instead of a phone call, we received a text saying they had sold our unit to someone else. After paying in full and doing everything they asked, this was incredibly unprofessional and disappointing. When we tried to get answers, Phill was rude and dismissive, which only added to the frustration.
The only positive part of this entire experience was Melissa. She was kind, helpful, and the one person who treated us with respect.
Overall, we would not recommend this company based on how poorly the situation was handled. Communication, accountability, and customer service were seriously lacking.
DD
Dennis Defnet
Sep 26, 2025
5.0
9/25 Arnold & Ricardo serviced fireplace. Outstanding, great sense of urgency & resolve. Customer service so good, they took time and in detail explained service.
SH
Sharon Hansen
Jul 9, 2025
1.0
If I could give less than one star I would. Phil told me he could do a fireplace insert for less than half the price that I got from other quotes and then never responded to any emails that I sent for months. I have been going back and forth since probably March. Maybe February of 2025? It took multiple emails. Multiple contacts, multiple threats and now I've been told that they will double the price triple the price. Forget that!
Frequently Asked Questions About Fox Valley Stone & Brick
What products and services does Fox Valley Stone & Brick offer?
Fox Valley Stone & Brick supplies over 200 types of brick, stone, fireplaces, and offers related building materials and services including retaining walls and paving supplies.
Where is Fox Valley Stone & Brick located?
The business is located at 1745 Breezewood Lane, Neenah, WI 54956, USA.
What are the operating hours of Fox Valley Stone & Brick?
The store is open Monday, Wednesday, Thursday, and Friday from 7:00 AM to 4:30 PM, Tuesday from 7:00 AM to 6:00 PM, and closed on Saturdays and Sundays.
How can I contact Fox Valley Stone & Brick?
You can reach them by phone at +1 920-725-5388, fax at +1 920-725-2890, or email at mbrandt@foxvalleystoneandbrick.com.
Does Fox Valley Stone & Brick accept credit card payments?
Yes, they accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Since when has Fox Valley Stone & Brick been in business?
They have been operating since 1967, starting from a family farm to becoming a top supplier in Wisconsin.
Does Fox Valley Stone & Brick deliver products?
Yes, they offer delivery services.
Which areas does Fox Valley Stone & Brick serve?
They serve multiple areas including Neenah, Kaukauna, Appleton, Oshkosh, Menasha, Hortonville, Greenville, Winneconne, Sherwood, Wrightstown, De Pere, Green Bay, New London, Fond Du Lac, Chilton, Clintonville, Black Creek, Shawano, Sheboygan, and Manitowoc in Wisconsin.
What nearby parks can customers visit when they come to Fox Valley Stone & Brick in Neenah?
Customers can visit Apple Blossom Playground at Memorial Park, which is a nearby park and playground, ideal for family outings before or after shopping.
Are there any nearby architectural services close to Fox Valley Stone & Brick?
Yes, D.F Maher Architects - Builders is nearby, providing architectural and contractor services to assist with your building and landscaping projects.
What local government or community services are near Fox Valley Stone & Brick?
The Town of Neenah public and government association offices are nearby, offering additional community services in the area.