Schwanke-Kasten Jewelers

4.9
350 reviews

About

Watch Store
Schwanke-Kasten Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.

Location

Schwanke-Kasten Jewelers
417 East Silver Spring Drive, MILWAUKEE, WI
53217, United States

Hours

Reviews

4.9
350 reviews
5 stars
341
4 stars
1
3 stars
2
2 stars
2
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and attentive, creating a welcoming shopping experience.

Product Selection

The store offers a wide range of high-quality jewelry and watches, including sought-after brands like Rolex and Tudor, which customers found appealing.

Personalized Experience

Many reviews highlighted the personalized service and attention to detail provided by staff, making customers feel valued and special during their purchases.

Overall Satisfaction

The majority of customers expressed high satisfaction with their purchases and the overall experience, often mentioning they would return for future business.

Mixed Reviews

A few customers reported negative experiences, citing issues with selection and staff demeanor, indicating some inconsistency in service.
  • JR
    john reitman
    Nov 16, 2025
    5.0
    I’ll make it simple and sweet. I purchased a Rolex from here and Karen helped me. Every step of the process was easy. The customer service was phenomenal. Overall an amazing experience and Karen was delightful! I will definitely be back to purchase another Rolex next year!
  • KG
    Karl G
    Nov 9, 2025
    5.0
    It’s always a great day when you go Schwanke Kasten! I got the call from the dealer and had an amazing experience from start to finish. Michelle and the team are so friendly and make you feel completely welcome, never pressured or intimidated. Whether it’s your first visit or you’re a regular, they treat you like family. And when that Rolex call finally comes, it’s pure excitement and an awesome experience 🤩
  • MJ
    Matt Jenkins
    Nov 6, 2025
    5.0
    Went in today to express interest in my first Rolex to celebrate a career milestone. I worked with Rich, he did an incredible job. Patient, thorough and very welcoming. Highly recommend this store and staff for anyone looking for a luxury watch.
  • OA
    Oren Arbit
    Nov 5, 2025
    5.0
    Easily the best jewelry shop in Milwaukee, but probably my favorite jeweler in the entire country, and that's coming from someone who lives 2000 miles away. Impeccable service, reasonable pricing, friendly family team. Have consistently gone above and beyond on everything from sourcing, to sales, to servicing to following up and making sure I'm happy with my purchases, shipping things to me on a dime, just everything you'd want to see from a shop like this. Truly a gem, highly highly recommend.
  • JH
    Jim Hughes
    Oct 16, 2025
    5.0
    This is the best jewelry store in southeast Wisconsin. They are super-friendly, very professional and have an amazing selection of the finest jewelry. We highly recommend a visit to Schwanke-Kasten!

Frequently Asked Questions About Schwanke-Kasten Jewelers

What type of watches does Schwanke-Kasten Jewelers specialize in?

Schwanke-Kasten Jewelers is an Official Rolex Retailer authorized to sell and maintain Rolex Watches.

What are the opening hours of Schwanke-Kasten Jewelers?

The store is open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sundays.