JCPenney

4.2
804 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Menomonee Falls, WI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
N96w18515 County Line Rd, Menomonee Falls, WI
53051, United States

Hours

Reviews

4.2
804 reviews
5 stars
423
4 stars
214
3 stars
91
2 stars
32
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others, particularly management, received criticism for rudeness and poor service.

Store Cleanliness

Several customers noted issues with cleanliness, particularly in the bathrooms, which were described as unsanitary.

Product Selection

Customers appreciated the variety and quality of clothing available, but some expressed disappointment with limited stock and selection in certain departments.

Shopping Experience

Overall shopping experiences varied, with many customers enjoying the atmosphere and layout of the store, while others reported long wait times and frustrations with the return process.

Pricing

Many customers found the prices to be reasonable and appreciated the sales, although some felt that certain items were overpriced.
  • PF
    Phillip Fry
    Nov 2, 2025
    5.0
    Very well kepted!!!! Awesome service!!!!
  • JC
    Jennifer Christensen
    Oct 23, 2025
    5.0
    Layout of store is good. Like how the have the Brand departments.
  • JG
    Joel G
    Oct 16, 2025
    5.0
    Clothes for isles and isles. Great selection!
  • SR
    Stephanie Ryan
    Oct 14, 2025
    5.0
    My new favorite store.
  • KT
    Kerry T
    Oct 2, 2025
    5.0
    If you are in need of menswear, I highly recommend stopping by JC Penney's Menomonee Falls, WI location and seeing Dick in the Men's Department. He is extremely knowledgeable about the style and fit of the apparel, along with style trends. Most recently, when struggling to find the proper fit for my son, Dick enlightened us about "athletic fit" dress shirts. Although JC Penney did not have them in stock at the time, we were able to find them online. Dick was delightful to work with and helped us find exactly what we needed. We're so happy that we were able to work with him. Thank you!

Frequently Asked Questions About JCPenney

What types of products can I find at the JCPenney in Menomonee Falls, WI?

You can find a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at the Menomonee Falls JCPenney.

What are the operating hours for the JCPenney store at N96w18515 County Line Rd?

The store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 11:00 AM to 6:00 PM.