Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Menomonee Falls, WI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others, particularly management, received criticism for rudeness and poor service.
Store Cleanliness
Several customers noted issues with cleanliness, particularly in the bathrooms, which were described as unsanitary.
Product Selection
Customers appreciated the variety and quality of clothing available, but some expressed disappointment with limited stock and selection in certain departments.
Shopping Experience
Overall shopping experiences varied, with many customers enjoying the atmosphere and layout of the store, while others reported long wait times and frustrations with the return process.
Pricing
Many customers found the prices to be reasonable and appreciated the sales, although some felt that certain items were overpriced.
PF
Phillip Fry
Nov 2, 2025
5.0
Very well kepted!!!! Awesome service!!!!
JC
Jennifer Christensen
Oct 23, 2025
5.0
Layout of store is good. Like how the have the Brand departments.
JG
Joel G
Oct 16, 2025
5.0
Clothes for isles and isles. Great selection!
SR
Stephanie Ryan
Oct 14, 2025
5.0
My new favorite store.
KT
Kerry T
Oct 2, 2025
5.0
If you are in need of menswear, I highly recommend stopping by JC Penney's Menomonee Falls, WI location and seeing Dick in the Men's Department. He is extremely knowledgeable about the style and fit of the apparel, along with style trends. Most recently, when struggling to find the proper fit for my son, Dick enlightened us about "athletic fit" dress shirts. Although JC Penney did not have them in stock at the time, we were able to find them online. Dick was delightful to work with and helped us find exactly what we needed. We're so happy that we were able to work with him. Thank you!
What types of products can I find at the JCPenney in Menomonee Falls, WI?
You can find a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at the Menomonee Falls JCPenney.
What are the operating hours for the JCPenney store at N96w18515 County Line Rd?
The store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Does the Menomonee Falls JCPenney offer curbside pickup?
Yes, the store offers curbside pickup for your convenience.
Is the JCPenney store in Menomonee Falls wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Which payment methods are accepted at the JCPenney in Menomonee Falls?
The store accepts American Express, Check, Discover, MasterCard, and Visa.
Can I shop the JCPenney Menomonee Falls store products online?
Yes, you can shop their variety of products online at their website or through the JCPenney App.
What are some nearby restaurants I can visit before or after shopping at the Menomonee Falls JCPenney?
Nearby restaurants include SNOWFOX, Papa Murphy's Take 'N' Bake Pizza, GrinderVille & Pizza, Chinatown Kitchen, and Playa grande tacos y tequila.
Are there other retail stores near the JCPenney in Menomonee Falls that I can visit?
Yes, nearby retail stores include Bath & Body Works, GameStop, Payless ShoeSource, and Metro Market Pharmacy.
Is there a locksmith service close to the Menomonee Falls JCPenney store?
Yes, KeyMe Locksmiths is located nearby for professional locksmith services.
Are there beauty and hair care services available near JCPenney in Menomonee Falls?
Yes, you can find salons and beauty services such as Great Clips, Tangerine Hair Salon, Cost Cutters, Ebony Esthetics, and Angel Artistry & Aesthetics nearby.