Business Details
N96w18515 County Line Rd, Menomonee Falls, WI
53051, United States
Certified by JCPenney • Feb 08, 2026
(262) 415-1237
Certified by JCPenney • Feb 08, 2026
https://www.jcpenney.com/locations/wi/menomoneefalls/clothing-stores-menomoneefalls-wi-2954.html
Certified by JCPenney • Feb 08, 2026
About
Certified by JCPenney • Feb 08, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Menomonee Falls, WI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 08, 2026
Hours
Certified by JCPenney • Feb 08, 2026
Reviews
4.2
813 reviews
5 stars
429
4 stars
216
3 stars
92
2 stars
32
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others, particularly managers, received criticism for rudeness and unprofessional behavior.
Store Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms, which were described as unsanitary.
Product Availability
Customers expressed frustration over limited stock and availability of items, particularly during busy shopping periods.
Photo Services
The photo studio services received negative feedback for being disorganized and for poor customer experiences, including long wait times and unsatisfactory results.
Overall Experience
Many customers enjoy shopping at JC Penney for its variety and quality of products, with some expressing nostalgia for the brand.
- JPJulie Pierson6 days ago3.0Item listed was NOT what was in stock.
- CHCary L. HolmesJan 12, 20264.0Many good deals, need more winter coats.
- SOScott OliverJan 1, 20265.0We love to get family pictures here and the staff is so nice. They even got my 2 year old to smile for a few pictures which to there credit is literally impossible.
- PPPatrickDec 22, 20255.0Photoshoot was crazy Lit
- LHLaurie HainesDec 10, 20255.0Donna (Im almost positive) was so helpful in the ladies department, then she ended up being the cashier who checked us out with our purchases. Great shopping experience.
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney in Menomonee Falls, WI?
You can find a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at the Menomonee Falls JCPenney.
What are the operating hours for the JCPenney store at N96w18515 County Line Rd?
The store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Does the Menomonee Falls JCPenney offer curbside pickup?
Yes, the store offers curbside pickup for your convenience.
Is the JCPenney store in Menomonee Falls wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Which payment methods are accepted at the JCPenney in Menomonee Falls?
The store accepts American Express, Check, Discover, MasterCard, and Visa.
Can I shop the JCPenney Menomonee Falls store products online?
Yes, you can shop their variety of products online at their website or through the JCPenney App.
What are some nearby restaurants I can visit before or after shopping at the Menomonee Falls JCPenney?
Nearby restaurants include SNOWFOX, Papa Murphy's Take 'N' Bake Pizza, GrinderVille & Pizza, Chinatown Kitchen, and Playa grande tacos y tequila.
Are there other retail stores near the JCPenney in Menomonee Falls that I can visit?
Yes, nearby retail stores include Bath & Body Works, GameStop, Payless ShoeSource, and Metro Market Pharmacy.
Is there a locksmith service close to the Menomonee Falls JCPenney store?
Yes, KeyMe Locksmiths is located nearby for professional locksmith services.
Are there beauty and hair care services available near JCPenney in Menomonee Falls?
Yes, you can find salons and beauty services such as Great Clips, Tangerine Hair Salon, Cost Cutters, Ebony Esthetics, and Angel Artistry & Aesthetics nearby.
Brand Certified Facts from JCPenney
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Certified February 08, 2026Yext Knowledge Graph
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