Brand Certified
JCPenney
4.1(1158 reviews)
Certified by JCPenney • Apr 05, 2026
Business Details
23 West Towne Mall, Madison, WI
53719, United States
Certified by JCPenney • Apr 05, 2026
(608) 833-9011
Certified by JCPenney • Apr 05, 2026
https://www.jcpenney.com/locations/wi/madison/clothing-stores-madison-wi-1217.html
Certified by JCPenney • Apr 05, 2026
About
Certified by JCPenney • Apr 05, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Madison, WI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Apr 05, 2026
Hours
Certified by JCPenney • Apr 05, 2026
Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.1
1,158 reviews
5 stars
559
4 stars
323
3 stars
152
2 stars
52
1 star
72
- DDDIAMANTENGRO1Apr 3, 20265.0Good price on sale
- AAAshley AppelMar 26, 20265.0Had a return to make and had accidentally tossed my receipt. Gresly went above and beyond to help me figure this out and make sure we could still do the return. Great customer service! :)) So helpful!
- IGIvy GonzalezMar 17, 20264.0Very helpful!
- HAHarry AndrussMar 10, 20265.0Switched from Kohl's to JC Penny's. Better quality apparel and choices. Seems to be more Sales Floor Associates when you need assistance. Some of the assistance help with online discounts if you ask, even though the executives frown upon it. Will continue to purchasing from Penny's in the future.
- EWEldon WeindaMar 1, 20264.0I found a wide variety of sales to choose from.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Madison, WI?
JCPenney in Madison offers a wide selection including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney at West Towne Mall?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday 10:00 AM to 8:00 PM, Saturday 10:00 AM to 9:00 PM, and Sunday 11:00 AM to 6:00 PM.
Does JCPenney offer curbside pickup or in-store shopping options?
Yes, JCPenney provides both in-store shopping and curbside pickup for customer convenience.
What payment methods are accepted at JCPenney's Madison location?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa as payment options.
Is the JCPenney store in Madison wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Are restrooms available to the public at JCPenney in West Towne Mall?
Yes, public restrooms are available at this JCPenney location.
Where can I find beauty products and services near JCPenney in West Towne Mall?
Within West Towne Mall, you can visit Sephora Inside JCPenney for beauty products and Super Nails & Spa for nail and beauty services.
What dining options are available near JCPenney in West Towne Mall?
Nearby dining includes Gyros Express, Tacos Ady, Gloria Jeans Coffees, Steak Escape, Mandarin Express, Subway, Potbelly, and La Coppa Gelato within or near West Towne Mall.
Are there family-friendly amenities near JCPenney at West Towne Mall?
Yes, the Play Area at West Towne Mall is a playground nearby, providing a fun spot for children while visiting the mall.
How can I stay updated on JCPenney deals and browse products online?
You can use the JCPenney App available on the App Store or visit their website at https://www.jcpenney.com/locations/wi/madison/clothing-stores-madison-wi-1217.html to shop and find top deals.
Brand Certified Facts from JCPenney
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Certified April 05, 2026Yext Knowledge Graph
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