Located in Madison, WI, Nordstrom Rack West Towne Crossing is your go-to destination for great deals on top brands. Shop women’s handbags, clothing, shoes, men’s styles, and accessories — all at exceptional value. Discover the latest trends and timeless classics, with new arrivals and surprises every time you visit.
At Nordstrom Rack West Towne Crossing, we’re dedicated to providing an enjoyable, easy shopping experience with incredible prices on brands like Nike, Adidas, UGG®, Halogen, and Madwell. Whether you’re looking for everyday outfits, event looks, or gift-worthy finds, our store has something for everyone.
Order online and pick up in store for quick, convenient shopping, and elevate your wardrobe with premium selections at unbelievable prices.
The store is generally reported as clean and organized, but some customers noted it can be cluttered and disorganized at times.
Customer Service
Customer service experiences vary; while some customers praised the friendly and helpful staff, others reported poor service and lack of assistance.
Product Selection
The selection of products is seen as hit or miss, with some customers finding good deals and variety, while others noted a decline in quality and availability, especially in men's clothing.
Pricing
Customers appreciate the deals available, but some feel prices can be higher than expected for a discount store.
Shopping Experience
Overall shopping experiences are mixed, with some customers enjoying their visits while others express frustration over service and product availability.
SR
Sundeep Ram
2 days ago
3.0
Not as big as the one in Orlando and limited men's supply of clothes
BS
Brandon Kious Skipping-Gill
Nov 12, 2025
5.0
Lots of clothes
EE
Essi
Nov 3, 2025
3.0
Clean store and easy parking. Despite a huge selection, particularly for women, we found nothing to buy. The service in the fitting rooms was very friendly.
PP
PMK
Aug 21, 2025
5.0
I go first to the shoe section they have a pretty good variety with some at decent prices and then I hit the clearance rack for pants and shirts
Frequently Asked Questions About Nordstrom Rack West Towne Crossing
What types of products can I find at Nordstrom Rack West Towne Crossing?
You can find women's handbags, clothing, shoes, men's styles, accessories, beauty products, and home goods from top brands at exceptional prices.
Which brands are available at Nordstrom Rack West Towne Crossing?
The store carries premium brands such as Nike, Adidas, UGG®, Halogen, Madwell, and more.
What are the store hours for Nordstrom Rack West Towne Crossing?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Nordstrom Rack West Towne Crossing offer in-store pickup?
Yes, Nordstrom Rack West Towne Crossing offers in-store pickup for online orders for your convenience.
What payment options are accepted at Nordstrom Rack West Towne Crossing?
They accept a variety of payment options including Afterpay, American Express, Apple Pay, Cash, Discover, Mastercard, Visa, and more.
Is Nordstrom Rack West Towne Crossing wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking available.
Does Nordstrom Rack West Towne Crossing provide free Wi-Fi?
Yes, free Wi-Fi is available for customers inside the store.
What nearby stores can I visit along with Nordstrom Rack West Towne Crossing?
You can also visit nearby stores like OfficeMax for office supplies and printing services, Best Buy for electronics, and Geek Squad for tech support and repairs.
Are there any real estate services near Nordstrom Rack West Towne Crossing?
Yes, several real estate agents and services such as RL Realty Group, Laura Lynch, and Naomi Patton - Keller Williams Realty are nearby, which might be helpful if you’re looking for local property expertise after shopping.
Can I combine a visit to Nordstrom Rack West Towne Crossing with a beauty service nearby?
Yes, Sun Tan City, a tanning salon and beauty spa, is located nearby for beauty and relaxation services before or after your shopping trip.